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We work hard to build the technology that connects thousands of today's libraries. But we also work hard to make a job at OCLC a meaningful part of a balanced life- not a substitute for one.
The Job Details are as follows:
Discover. Innovate. Collaborate. Inform. A few words we use to describe a career at OCLC.
Technology with a Purpose. OCLC supports thousands of libraries in making information more accessible and more useful to people around the world. OCLC provides shared technology services, original research and community programs that help libraries meet the ever-evolving needs of their users, institutions and communities. With office locations around the globe, OCLC employees are dedicated to offering premier services and software to help libraries cut costs while keeping pace with the demands of our information-driven society.
The eResources Product Manager is responsible for all aspects of product planning and development for managing electronic resources within the WorldCat knowledge base and WorldShare Collection Manager. In addition, the product manager works across all areas of OCLC to influence roadmaps of current and future services impacting the electronic resources workflow.
Responsibilities:
Product Strategy and Planning:
Oversees market analysis and develops product strategy and business case. Defines strategic product goals.
Produces product roadmap
Collaborates on release plans with Development
Collaborates with finance in the production of product budgets and forecasts
Develops pricing strategies and product positioning plans which contribute to maximizing product profitability
Leadership and Management:
Provides leadership to cross-functional product workgroups. Leads Product management meetings. Resolves conflicts and drives consensus.
Facilitates collaboration and communication and secures commitment between Development and Product Management and other divisional workgroups towards achievement of common goals.
Develops and monitors progress on product roadmap
Product Marketing Oversight and Consultation:
Assists in the development of strategies for customer acquisition and retention; manages relationships with user groups and assists sales team in generation of marketing and awareness plans.
Understands how and when to commission market research in order to develop and maintain expertise in markets served, alternative services, new technology, and related standards.
Can generate appropriate information for market sizes by sector / territory and can generate market penetration statistics.
Provides training and support to the sales and support team; may assist in significant sales calls.
Analyses reasons for OCLC product wins and losses against competition and can provide meaningful information to aid product planning.
Will work to define and rationalize user personas
Will produce market/sector white papers
Consultation on Portfolio Planning:
Provides input into portfolio business plans, roadmaps, strategies, metrics, and progress reports and reviews
Qualifications:
Bachelors Degree or equivalent experience
2 to 4 years experience in library services or library management systems
2 to 4 years experience in product, project or program management
2 to 4 years experience in supporting online/database services, preferably in the library field
Extensive knowledge of e-journals and e-journal workflows
Well developed communication and presentation skills
Strong understanding of the Product Management Lifecycle model
Demonstrated ability with Financial planning and financial forecasting
Extensive understanding of technical capabilities and market requirements needed to develop innovative market plans
