Come join us at KXXV-TV 25, where Scripps is continuing to create the future of our industry with a focus on local community. Our sales team works with local businesses to help them reach their potential through leading commercial and digital advertising solutions and we're looking for a Sales Support Assistant, responsible for supporting the sales department in day-to-day activities, to join our team in Waco, Texas.
WHAT YOU’LL DO:
Contacts clients as needed regarding ad materials, pricing, billing or special upsell opportunities.
May input ads into the ad order system.
Assists in collecting and composing ad copy, maintaining account base and ensuring high customer service.
Works closely with order entry, traffic and layout as needed to ensure clients advertising schedules are met.
Calculate and have the ability to communicate rate packages to client and prospects.
Assists Sales manager on all special project details including but not limited to production schedule, rate authorization and communication.
Facilitate & process sales presentations.
Generate sales reports.
Identify and correct any billing errors or issues prior to end of month.
Correctly input client billing adjustments within the same month as dispute identified.
Attend sales training and planning meetings.
Research problems that develop with accounts and troubleshoot the issue developing a satisfactory conclusion for the property and the customer needs.
Handles the daily general clerical functions such as filing, answering phones, creating correspondence and calculating rates to quote to customers when they call.
Arranges and distributes various advertising materials and sales reports to the proper areas in a timely manner.
Provide exemplary customer assistance.
Adheres to company policy and assigned standards of performance.
Other duties as assigned.
WHAT YOU’LL NEED:
High school diploma or equivalent required
2 - 5 years experience in administrative or sales support or a related field
WHAT YOU’LL BRING:
Strong customer service skills
The ability to read, analyze, and interpret sales demographics information and creative layouts
Must have the ability to generate reports, business correspondence, and presentations
Strong communication skills and the capability to effectively respond to questions from managers, colleagues and customers
Must have the ability to calculate figures related to the advertising rate packages
Proficient use of Microsoft Office (Excel, Word, Outlook)
Must have the ability to learn new software programs such as ad order entry and customer relations management software
Must have good organizational skills and the ability to meet deadlines
Communicate and work as a team player both internally and externally
Standard office environment
ABOUT SCRIPPS:
The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating a better-informed world. As the nation’s fourth-largest local TV broadcaster, Scripps serves communities with quality, objective local journalism and operates a portfolio of 60 stations in 41 markets. Scripps’ national networks reach nearly every American through the news outlets Court TV and Newsy and popular entertainment brands ION, Bounce, Grit, Laff and Court TV Mystery. Scripps is the nation’s largest holder of broadcast spectrum. Scripps runs an award-winning investigative reporting newsroom in Washington, D.C., and is the longtime steward of the Scripps National Spelling Bee. Founded in 1878, Scripps has held for decades to the motto, “Give light and the people will find their own way.”
As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.
