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Certification Reviewer at Intertek Testing Services NA Inc

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Arlington Heights, Illinois





Job Description:

Description

Intertek, a leading provider of ATIC (Assurance, Testing, Inspection, and Certification) Services, is looking for a

Certification Reviewer to join our Electrical team in Arlington Heights IL.

The electrical team provides assurance, testing, inspection and certification for a variety of electric products, including

appliances, consumer electronics, lighting, medical devices, information communications technology, HVACR, industrial,

and energy transmission and distribution. Our dedicated professionals help ensure the quality and safety of electrical

products used by people throughout the world.

The Certification Reviewer will be responsible for a full range of general support, administrative and coordination duties

as well as Report Review and ATM processing for our Certification Department. This position requires a person with

strong communication skills, excelling in computer program knowledge and navigation, works independently within a

supportive team and will be responsible for ensuring timely and accurate completion of Certification and Surveillance

Services functions.

Responsibilities:

- Understand all functions of Report Review activities

- Report Reviews & Workflow processing of listed product reports submitted by Engineering

- Based on Review Checklist, Accept or Reject Reports accordingly

- Receive requests from internal and external clientele and process as required

- Provide customer support/service; i.e., respond to and help resolve inquiries/complaints/issues from Engineering/

Operations Teams and other Certification Staff

- Delivery of ATMs and other reports to clients (Systematically)

- Determine creative solutions to solve problems and streamline results

- Analyze and evaluate data and complete steps necessary to provide solutions and close projects

- Collaborate with other internal groups as required

- Plan, implement, coordinate, monitor, and evaluate specific administrative programs as assigned

- Ensure that electronic project and client files and databases are maintained/administered appropriately

- Maintain a high level of confidentiality and using discretion when necessary

- Participate in the development and implementation of business goals and objectives

- Responsible for meeting all requirements as stated in the Quality System

- Analyze, define and implement new and effective processes to increase efficiency and customer experience

- Data review, verification and distribution of documentation

- Attend status meetings to discuss progress

- Assist with forecasting and month end reports

Qualifications

REQUIREMENTS:


  • High School Diploma, or equivalent; Bachelor's Degree preferred \
  • 4-5 years administrative experience preferred
  • Ability to work independently within a supportive team, in a fast-paced environment
  • Ability to multi-task, pay attention to detail and type quickly and accurately
  • Ability to analyze and solve problems
  • Microsoft Office software expertise, using multiple programs at once
  • Demonstrated experience starting up new processes and programs
  • Maintains solid work ethic and enthusiasm for quality
  • Excellent communication and customer service skills; written and verbal
  • Excellent organization and time management skills
  • Excellent interpersonal skills; professionalism
  • Ability to communicate effectively in a global organization with remote business partners
  • Ability to effectively prioritize and delegate work as needed
  • Performing general emailing, faxing, scanning, copying, mailing, etc.
  • Ability to travel 5%

A career with Intertek means joining a global network of professionals dedicated to bringing quality and safety to life. Our

vision is to become the world's most trusted partner for Quality Assurance and we offer our employees the chance to

make an impact with attractive growth opportunities in this industry on a global scale.

We offer a salary and benefit package competitively placed within the local market, including medical, dental, vision, life,

disability, 401(k) with company match, tuition reimbursement and more.

We are an Equal Opportunity Employer and do not discriminate against applicants due to veterans status or on the basis

of disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex,

national origin, sexual orientation, or gender identity.

Intertek is a drug-free workplace. As a condition of employment, all new hires are required to pass a pre-employment drug

test.





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