This job listing has expired and the position may no longer be open for hire.

Service Delivery Manager/Software Product Manager at Computershare

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Jacksonville, Florida





Job Description:

Service Delivery Manager- Product Manager- Financial Services- Denver, US- Permanent
Are you passionate about Product Management? Are you driven by building relationships and bridging the gap between technology and the business? Are you at a stalemate and looking for an organisation that will provide you with autonomy, variety and opportunity?
I cannot rave about this role enough! You will be part of a collaborative and forward-thinking team, but you will also be reporting into exceptional leaders who can offer you development and growth. It might sound cliché, but it is honestly true.
We are looking for a self-motivated Service Delivery Manager with proven Product management experience to join our highly capable and talented team based out of Denver.
You will be the link between Technology and the business, aligning with stakeholders to focus on new or existing products, driving forward to the creation of roadmaps that will feed into our delivery organization.

So, what will you be doing?
You will be busy, no doubt about it but we have fun along the way.
You will be results-oriented as you take accountability for the end to end delivery of technology solutions aligned with our given Loan Services business domain. We expect you to provide leadership, transparency and strategic thought leadership when working with stakeholders, ensuring we have a predictable and fit for purpose product solution.
Hopefully, you will have grasped how important relationship management will be for us in this role and we expect that you are comfortable operating across all levels of our business, ensuring a common understanding exists across technology deliverables to support a given product.
We are also keen you drive and encourage active participation from our SME's in ideation, solutioning and strategic roadmap creation. This will ensure our technology solutions align and deliver on the business domain needs.
You will be an advocate for Technology and the business simultaneously and need transparency in your approach around the product portfolio; being clear and concise around technology projects and enhancements to products.

What do we need from you?
We are business that believes that character and values are as equally as important as the experience you possess.
You will hopefully have grasped an understanding of what we are looking for, however let's delve a little further:


  • Proven experience in Product Management; Managing the product lifecycle with the ability to build business cases
  • Technology savvy
  • Significant experience of projects, programmes and/or IT Delivery
  • Understanding of SAFe methodology, or comparable delivery frameworks
  • Experience of delivering large scale predictable results through Agile teams
You will be a strategic thinker with the ability to create long-term vision with the ability to balance short and long terms goals. We ask you to be proactive in understanding the market and ensuring you keep on top of market trends and apply that knowledge internally.
Being able to build credible, trusted and long-term relationships is key across our business and this should come naturally to you.
We are a fast-paced company and work at a significant pace of change, and we need you to be able to readily adapt to changing situations or needs. You will be solution driven and able to manage conflicting and competing demands.
If this sounds like you, then we want to hear from you, today!

What's in it for you?
Lots! We offer a fantastic benefits package which includes a choice of Medical Insurance Plans, Employee Stock Purchase Plan, Wellness Programs and much more.
We are a firm believer in training and development here at Computershare, we will give you the tools you need to do your job to the best of your ability, but also provide you with the knowledge and skills to further your career with us.
Working with us, you will have opportunities to work on a truly global scale if you want it. As much as we give you what you need, it is down to you to really drive your development forward.
You really do get out what you put in!
Equally, we recognise what you do, and we have excellent reward and recognition programs in place. What you do won't go unnoticed.

Keeping our employees safe- COVID update
We're currently performing all interviews, assessments and background checks online to ensure the safety of everyone involved.
Most of our employees are working remotely. For people who need to be in the office we're following government guidelines on safe working. This includes regular cleaning, maintaining safe distances and limiting the number of people in the office at any one time.
Should you be successful in securing a role and it can be performed from home, we will arrange for equipment to be sent to you and your onboarding and training will be provided remotely.
The welfare of our employees is of paramount importance to us, and we will continue to do everything we can to keep our people safe during this difficult time.





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