Sales Operations - Sales Lead & Support Specialist
Winter Park Office, 2699 Lee Rd Suite 200, Winter Park, Florida, United States of America Req #60

Monday, January 18, 2021

Centauri Health Solutions provides services to payors and providers in government sponsored healthcare programs, including Medicare Advantage and Medicaid. In partnership with our clients, we improve the lives and health outcomes of the members and patients we touch through compassionate outreach, sophisticated analytics, and data-driven solutions. Our services directly address complex problems such as uncompensated care within health systems; appropriate, risk-adjusted revenue for specialized sub-populations; and quality of care measurement. Headquartered in Scottsdale, Ariz., Centauri Health Solutions employs 1,500 dedicated associates across the U.S. Centauri ranked No. 448 on Inc. Magazine's 2020 Inc. 500 list of the fastest-growing private companies in the U.S.

Role Overview:

As a member of the Sales Operations organization, the Sales Lead and Support Specialist provides the sales team with day-to-day prospective and existing client relationship management through various activities including: lead generation and nurturing from lists of prospective clients from conferences and other lead generating activities, providing lead generation campaign analysis, coordinating demos and other sales meetings and/or calls, tracking sales follow up calls, customer relationship (CRM) database administration efforts. The Sales Lead and Support Specialist plays a key role in the identification and improvement of the sales operations process and understands Centauri products and the overall industry sales cycle. Centauri seeks a Sales Lead and Support Specialist who is eager to share new ideas and serve as a contributing team member in a collaborative and receptive environment.

Role Responsibilities:

• Conduct cold calls and emails to prospective new clients from provided resources, leveraging CRM, subscriptions, and conference attendance lists


• Follow up on warm leads representing upsell/cross sell opportunities as assigned


• Coordinate teleconferences and in-person meetings/demos with prospects, on behalf of sales executives


• Assist in securing request for proposals


• Continuously assist sales executive with ongoing relationship management of new prospects as well as existing clients to identify upsell/cross sell opportunities


• Manage sales CRM system and manage documentation to ensure updates are maintained and current status is monitored within the CRM regularly


• Field incoming inquiries and perform follow-up activities as requested by internal sales team stakeholders


• Participate in ongoing sales and product training


• Manage and host teleconferences and in-person meetings/demos with prospects, on behalf of sales executives


• Understand and agree to role-specific information security access and responsibilities


• Ensure safety and confidentiality of data and systems by adhering to the organizations information security policies


• Read, understand, and agree to security policies and complete all annual security and compliance training

Role Requirements:

• 4+ years of sales administration experience


• Experience and demonstrated success in cold calling


• Experience in healthcare SaaS or healthcare technology solutions


• A positive attitude and flexible demeanor


• Excellent communication skills, both verbal and written


• Demonstrated success as a collaborative and results-oriented team player


• Self-disciplined with an aptitude to stay on task


• Strong Microsoft Office and CRM skills


• Skills in working effectively within tight time frames and budget constraints.


• Skills in contributing to group cohesiveness without sacrificing personal individuality.


• Background in Risk Adjustment (Record Retrieval, Analytics, Coding & Submissions), Quality Improvement Programs such as HEDIS® and STAR Reporting as well as healthcare enrollment and hospital systems is preferred


• BA or BS with sales or communication background, or comparable experience

We believe strongly in providing employees a rewarding work environment in which to grow, excel and achieve personal as well as professional goals. We offer our employees competitive compensation and a comprehensive benefits package that includes generous paid time off, a matching 401(k) program, tuition reimbursement, annual salary reviews, a comprehensive health plan, the opportunity to participate in volunteer activities on company time, and development opportunities.
Other details

• Pay Type Salary

• Winter Park Office, 2699 Lee Rd Suite 200, Winter Park, Florida, United States of America