At Jabil, we empower the brands who empower the world – it’s our reason for being and the guiding force that’s driving us to become the most technologically advanced manufacturing solutions provider on the planet.  Whether we’re serving one of the world’s biggest and best known brands or the coolest tech startups, our resolve never wavers. We share common desires with these brands: to make the world a better, safer and cleaner place.

JOB SUMMARY

Lead the Operations Department in operating with a high level of efficiency, integrity, and enthusiasm, striving to achieve excellence in all endeavors. Be a creative and proactive leader of the management team, focused on continuous improvement. Provide exceptional support to customers, team members, and shareholders.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

LEADERSHIP AND MANAGEMENT RESPONSIBILITIES

Recruitment and Retention:
·         Recruit, interview and hire Functional Managers.
·         Communicate criteria to recruiters for Functional Management position candidates.
·         Coach Functional Managers in the interviewing/hiring process.
·         Monitor team member turnover; identify key factors that can be improved; make improvements.

Employee and Team Development:
·         Identify individual and team strengths and development needs on an ongoing basis.
·         Create and/or validate training curriculum in area of responsibility.
·         Coach and mentor Functional Managers to deliver excellence to every internal and external customer.
·         Create and manage succession plans for Functional Managers.

Performance Management:
·         Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals).
·         Solicit ongoing feedback from work cell members, Business Unit Manager (BUM), and Functional Manager on Functional Manager’s contribution to the team.
·         Provide ongoing coaching and counseling to Functional Manager based on feedback.
·         Express pride in staff and encourage them to feel good about their accomplishments.
·         Perform team member evaluations professionally and on time.
·         Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.
·         Coordinate activities of large teams and keep them focused in times of crises.

Communication:
·         Ensure recognition and rewards are managed fairly and consistently in area of responsibility.
·         Provide communication forum for the exchange of ideas and information with the department.
·         Organize verbal and written ideas clearly and use an appropriate business style.
·         Ask questions; encourage input from team members.
·         Assess communication style of individual team members and adapt own communication style accordingly.

FUNCTIONAL MANAGEMENT RESPONSIBILITIES

Business Strategy and Direction:
·         Create and communicate the campus strategic directions.
·         Define, develop and implement a strategy, which contributes to the corporate strategic directions.
·         Provide regular updates to Functional and Corporate Operations Manager on the execution of the strategy.

Cost Management:
·         Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).
·         Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value.
·         Provide feedback to BUMs, WCMs, Functional Managers (FMs) on cost and cost trends.

Forecast Development and Accuracy:
·         Prepare timely forecasts for the campus.
·         Compare forward forecast results to historical actual results for trend assessment and analysis.

TECHNICAL MANAGEMENT RESPONSIBILITIES
·         Drive continuous improvement through trend reporting analysis and metrics management.
·         Assess the adequacy of data gathering methods utilized by the work cells.
·         Assure that procedures and work instructions are efficient and not redundant.
·         Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field.”
·         Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
·         Establish new measurement systems if/where possible.
·         Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
·         Ensure 100% adherence to all company policies and procedures (i.e. Health and Safety, Quality).
·         Ensure all sensitive and confidential information is handled appropriately.
·         Encourage team members to maintain an in-depth field of experience and knowledge regarding emerging electronic, manufacturing and materials management technologies.
·         Ensure Jabil is an industry leader in developing and adapting effective advanced systems and methods.
·         Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
·         Comply and follow all procedures within the company security policy.

EDUCATION AND MINIMUM REQUIREMENTS

Bachelor’s degree or equivalent education and training

Master’s degree preferred

Advanced PC skills, including training and knowledge of Jabil’s software packages.

10 years work experience in a relevant Jabil position

Or equivalent external work experience, including 5 years management experience.

The anticipated pay range for this role is $110,440 - $209,740. A competitive salary will be determined by the education, experience, knowledge, skills and abilities of the selected applicant, as well as internal equity and alignment with salary market data. As part of the total rewards package, this position is eligible for a bonus based on performance. In addition, Jabil offers benefits to enhance your health, wealth and resilient self. These include medical, dental, and vision insurance plans; 401(k) retirement plan and employee stock purchase plan; and paid time off.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identify, age, disability, genetic information, veteran status, or any other characteristic protected by law.