Reports to Director and Assistant Director of Laboratory Services. This position obtains specimens in outreach facilities by phlebotomy or other methods and assists the laboratory staff with outreach processes.
MISSION, VALUES and SERVICE GOALS
MISSION: We deliver outstanding care, inspire health, and connect with heart.
VALUES: Trust. Respect. Integrity. Compassion.
SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
JOB SPECIFICATIONS
Education and Experience
The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of high school diploma (with courses in mathematics and some biological sciences preferred). Minimum of one year of patient care, customer service, general office/clerical or related experience is required. Completion of a phlebotomy training program or experience preferred. Valid State issued drivers license is required.
Knowledge & Skills
Requires the ability to be effective in a fast paced, quality focused, multi-priority environment that frequently deals with stressful situations and deadlines.
Demonstrates the interpersonal and communication skills (both verbal and written) necessary to maintain effective working relationships with patients, medical staff, other employees, and the public.
Requires good organization skills and the ability to work effectively with general supervision.
Requires proficient computer skills to complete work assignments accurately and in a reasonable amount of time.
Demonstrates the ability to pay close attention to details.
Requires the effective telephone usage skills necessary to process information accurately.
This person seeks guidance and remains knowledgeable of, and complies with, all applicable federal and state laws, as well as, regulations and hospital policies that apply to assigned duties.
This position as complies with hospital expectations regarding ethical behavior and standards of conduct. Must also comply with federal and hospital requirements in the areas of protected health information and patient privacy.
Attendance at one in-service each year to review hospital policies and procedures is mandatory or view staff orientation presentation on the intranet and turn in quiz to Human Resources.
Working Conditions
Possible exposure to communicable diseases, hazardous substances, chemicals and other conditions common to a hospital laboratory.
May involve travel to various off site locations for pick up or delivery of specimens or supplies.
Physical Demands
Requires the physical ability and stamina (i.e. to walk/stand for prolonged periods of time, push carts/wheelchairs up to 50 pounds, to position/lift patients up to 25 pounds.
