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Job Description:

Position Overview

The Product Manager is responsible for managing the product portfolio of the company’s digital products with a primary emphasis on product strategy. Specifically, the Product Manager develops each product’s market positioning while ensuring the company is building products which are strategically differentiated and competitive in the marketplace. The Product Manager has leadership of the development of product ideation, concepts and vision while working with the product development organization for requirements gathering, design, specification, and feature prioritization. This role performs the market research, competitor research and return on investment analysis with a focus on revenue opportunities. The successful candidate must have a professional background in bringing digital products into the marketplace while successfully managing multiple projects and client relationships in a fast-paced, results-oriented environment. Knowledge of the settlement administration industry is a plus.

Job Responsibilities

• Work with industry thought leaders and clients to determine market demand for new products and product extensions.




• Drive future product direction vision & strategy




• Collaborates with business partners to define product roadmap




• Closely collaborates with software development organization and business stakeholders in sales and marketing to ensure appropriate go-to-market plans are in place




• Research alternative solutions including external vendor offerings that meet business requirements




• Research markets, competitors, and merging trends (products & technologies)




• Gauge usability of products and make constructive suggestions for change




• Understand and document our buyer’s process, including where they get information, and the who, what, when and why behind the decisions they make. Then drive changes to our sales and marketing processes based on the learnings



• 
  

  Manage product(s) through all stages of the product cycle including:

  
  
  
  

  • Generating new product ideas

  
  

  • Establishing high level product requirements

  
  

  • Creating product vision concepts  

  
  

  • Reviewing/prioritizing features with product owners in the product development team

  
  

  • Assist in planning overall software release schedule

  
  

  • Working with marketing and sales to prepare press releases and launch campaigns

  
  

  • Working with sales to ensure the appropriate go to market collateral, objections lists, and channel approaches are in place

  
  

  • Demonstrating and training staff and clients on new and upcoming features

  
  
  
  

Required Qualifications & Characteristics

• A Bachelor’s degree is required, with an advanced degree (MBA) preferred.




• The successful candidate will have 3-5 years’ experience in the Software Technology & Development arena.




• 3+ years of product management experience with experience building and launching SaaS-based software solutions.




• The position will require significant exposure to and collaboration with major clients, sales prospects, users and stakeholders.




• The successful candidate will be a driven, accomplished product manager with a track record of success conceptualizing, developing and bringing to market innovative software solutions and new feature enhancements to drive sales and entries into new markets.




• Comfortable in high growth organizations.




• A hands-on leader, the ideal candidate will possess experience suited to an entrepreneurial and collaborative growth-oriented environment.




• Fluency in analytics; Ability to demonstrate ROI of all new product initiatives.




• Proven track record of successful collaboration with development, sales, marketing and finance.




• Strategic mind-set with a passion for product delivery and user experience.




• A quick learner.




• Technical skills: Strong technical skills and knowledge of SaaS software and enterprise –wide systems. Experienced in agile and scrum development methodologies, and a committed partner to the product development team. Ability to understand technical product feature set.

Highly regarded qualifications, but not required:

• Usability and interaction design training or experience.




• Knowledge of legal software & services landscape.

Leadership Competencies

Integrity - Behaves in an honest, fair and ethical manner; shows consistency in words and actions; does what she/he commits to doing; respects the confidentiality of information or concerns shared by others; is honest and forthright with people; carries his/her fair share of the workload; takes responsibility for own mistakes.

Client Focus - Takes action with the clients, both internal and external, and sees their needs as a primary focus; builds a sustaining collaborative and productive relationship with clients; seeks to understand client situations, issues, expectations, etc.; takes appropriate action to meet client needs and address concerns; implements or utilizes methods to monitor and evaluate client feedback.

Results Driven - Sets stretch goals for personal and team accomplishment and works tenaciously to achieve those goals; acts with a sense of urgency; takes the initiative on actions; identifies what needs to be done and takes action before being asked; does more than what is normally required in a situation; establishes metrics to monitor progress and measure success; maintains focus by avoiding or overcoming roadblocks.

Entrepreneurial Orientation - Proposes innovative business opportunities/ideas to customers and business partners; encourages and supports entrepreneurial behavior in others; demonstrates willingness to take calculated risks to achieve business goals.

Decisiveness - Makes well-informed, effective and timely decisions even when data is limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions; has the ability to make tough decisions. #LI-SM1

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.