Posted in General Business 30+ days ago.
Type: Full-Time
Location: Omaha, Nebraska
Provide exceptional customer service while establishing trust and respect in all daily functions. This position is responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining a professional manner. Identifies and addresses customer's needs by providing a variety of services. Resolve customer's problems through direct personal action or referral to appropriate banking staff.
Major Duties and Responsibilities
ACCESS Pledge
Our pledge is to be the preferred community bank by:
Inspiring a team committed to living the ACCESSway
Building long lasting relationships
Being trusted advisors for our clients
Being meaningful contributors of time, talent and resources in the communities we serve.
ACCESSway
A ccessible : Always be approachable, willing to listen and eager to help.
C haracter : Approach everything with integrity, professionalism, confidentiality and honesty. Address all matters promptly and directly.
C ustomer Centered : Our customers always come first. Greet them by name and with a smile. Customers, whether internal or external, are not an interruption of our work, they are the purpose of it.
E xcellence : There are no shortcuts to quality. Be thorough, timely and accurate in all that you do.
S erving the community: Servicing others is who we are. Give back to the community with your best combination of time, talent and resources.
S trive to be the best: Work hard to be the best in everything you do. Seek opportunities to further your knowledge and skill-set.
W e value teamwork: We work together as a team; not as individuals. Open and honest communication must be practiced at all times. Challenge, support, trust and learn from each other. All for one and one for all!
A ttitude: A positive outlook keeps the ACCESSway thriving and helps our team succeed. Work hard, have fun and enjoy the journey.
Y ou are the difference: You are empowered to go above and beyond for our customers. You represent he bank in each and every interaction. It is up to you to embrace the ACCESSway and live it each day.
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