Posted in Admin - Clerical 30+ days ago.
Type: Full-Time
Location: Salt Lake City, Utah
Harland Clarke is a leading provider of customer engagement solutions that help connect businesses and people how, when, and where it matters. The company offers payment tools such as checks and cards; and marketing services such as deposit and loan acquisition programs, digital marketing, performance analytics and promotional products for businesses. It deploys these solutions holistically, across print, phone, and digital channels, ensuring that the customers of its world-class client base enjoy a consistently superior experience. Harland Clarke is a wholly owned subsidiary of Vericast (http://www.vericast.com). For more information, visit www.harlandclarke.com or follow Harland Clarke on LinkedIn and on Twitter @HarlandClarke.
Rewards
· Take charge of your future with our generous 401K savings plan.
· Participate in our company wide well-being program that also serves to lower your annual health insurance premiums.
· Explore new education opportunities with our tuition reimbursement plans.
· We offer work-life flexibility, meeting personal obligations along with professional success.
Position Summary
The Customer Care Specialist will assist Clients and Customers in a call center environment, via telephone, with orders, inquiries, requests, problem resolution, providing feedback regarding products and services. Consults with Clients and Customers to identify additional needs related to the products or services. Recommends appropriate products, services, or solutions. Works on assigned client programs. Performs duties in a courteous, efficient, and professional manner.
Compensation ***NEW INCREASED PAY RATES***
Hours/Schedule
Experience / Skills Preferred
Key Duties / Responsibilities
*Key duties and responsibilities will be based on business need.
Education & Knowledge Required
Harland Clarke considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other classifications protected by law. In addition, Harland Clarke will provide reasonable accommodations for qualified individuals with disabilities by contacting our recruiting coordinator, Ava Cabey at ava.cabey@harlandclarke.com.
EEO is the law. To review your rights under Equal Employment Opportunity please visit: www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.
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