The Inside Sales Representative is responsible for closing business with new Tier 2 and Tier 3 prospective customers to deliver logistic solutions by utilizing exceptional phone selling techniques with a goal of increasing company profitability. This is a fast paced, high energy role where you can make an immediate impact and have tremendous growth opportunity.
Core Duties & Responsibilities:
Develop and maintain brokerage business throughout North America
Prospect new business opportunities via internet, phone, referrals and networking
Prospect for leads to build a pipeline, including heavy cold-calling
Attracting and setting up new customers and assisting the account management roles with account development when necessary
Succeed at heavy price and service negotiation with customers
Establish client relationships, and create solutions based on customer needs
Identify business opportunities for Forward Air TLX services
Understand and manage customer requirements; execute shipments in accordance to customer's needs and requirements
Independently generate new sales revenue for your team
Collaborate with your team on pricing decisions, supplier selection and timing
Translate business opportunities into incremental revenues through strong selling techniques
Manage multiple projects simultaneously with a sense of urgency
Study and understand market trends and seasonality
Other duties as assigned
Requirements:
Minimum of 1 year of inside or outside sales experience, transportation brokerage sales is a plus
Bachelor's degree or equivalent work experience is required
Passion for sales and the drive to succeed
Self-motivated problem-solver with strong desire to meet customer needs
Ability to develop long term relationships
Strong verbal and written communication skills
Desire for a long-term career with an industry leading company
Ability to present and maintain a positive corporate image in a fast paced environment
Proactively establish and maintain effective working team relationships with all support departments
Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.
Must be willing to work a flexible schedule
Ability to prioritize, multi-task, and manage time effectively
Skills:
Entrepreneurial spirit accompanied with a competitive and confident personality
Ideal candidate will possess a "can do" attitude with a "will do" work ethic
Must have the ability to work in a fast paced environment
Transportation industry knowledge and experience is a plus