The primary function of this role is to support the Clinical team with administrative duties and to complete outbound calls to patients/MDO for designated programs.

This role is responsible for:

• Making outbound calls to patients who are scheduled for a Clinical Assessment and to then transfer the patient to the Clinical Nurse.


• Making outbound calls to MDO for data collection.


• Faxing documents to designated recipients.


• Scanning documents into the patients profiles.


• Adhering to quality and production standards while complying with all applicable company, state and federal safety and environmental programs and procedures.


• Additional duties as assigned

Qualifications:

• High school diploma or GED


• 1 year of experience in customer service


• Ability to work in collaboration with a team


• Specialty Pharmacy/Call Center experience preferred


• P


• Knowledge of MS Suite (Microsoft Excel, Microsoft Word, PowerPoint).

About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.

When you work with Cigna, you’ll enjoy meaningful career experiences that enrich people’s lives while working together to make the world a healthier place. What difference will you make?  To see our culture in action, search #TeamCigna on Instagram.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.