OU Physicians is Oklahoma's largest physician group and encompasses almost every adult and child specialty.  

POSITION INFORMATION: Responsible for the case management process including admission, assessment/reassessment, service planning, monitoring and discharge of consumers. Grant funded position.

This level is only available to Licensed Registered Nurses.   Under general supervision, mentors new or lower level case managers, facilitating their growth and development in the role and ensuring their success in case management. Performs independently and requires a broad understanding of principles and practices. Performs additional clinical tasks and responsibilities that may be performed or undertaken by an RN including, but not limited to, responsibility for assessment of critical need or high risk patients to ensure that the appropriate level of care is prescribed and provided, and participation in case management programs that require clinical assessments. 

REPRESENTATIVE DUTIES:

1. 
   Consumer Admission.  Monitors the admission and discharge of consumers into the program. 


2. 
   Assessment.  Performs the initial assessment and reassessment of consumers.


3. 
   Service Planning.  Reviews the comprehensive assessment to identify the consumer’s needs.  Implements and submits a comprehensive written service plan that establishes service goals for each consumer.  Modifies plan as needed. 


4. 
   Service Monitoring.  Monitors the delivery of services and evaluates consumer outcomes per established policy. 


5. 
   Consumer Orientation.  Orients and educates consumers. 


6. 
   Documentation.  Maintains records documenting activity and performance of delivery services. 


7. 
   Liaison.  Serves as the liaison between the program and other agencies. 


8. 
   Site Coordination.  Assists in coordinating the opening of additional practice sites. 


9. 
   Quality Improvement.  Performs quality improvement audits.


10. 
    Report Preparation.  Prepares various written reports. 


11. 
    As Needed.  Performs various duties as needed to successfully fulfill the function of the position.

Education:  Bachelor’s Degree in Nursing

Experience: 12 months of professional nursing experience

Certifications/ Licenses:  State of Oklahoma Registered Nurse Certification, BLS, and CPR certification

Equivalent/ Substitution:  Will accept an Associate’s Degree in Nursing and 24 months of professional nursing experience in lieu of the Bachelor’s Degree for a total of 36 months professional nursing experience. 

Skills:

• Knowledge of federal and state laws particularly patient confidentiality.


• Knowledge of case management fundamentals and the technical/procedural aspects of case management.


• Knowledge of medical terminology.


• Ability to resolve moderate to complex issues applying judgment, critical thinking and problem solving skills to determine a proper course of action.


• Must have a high level of organizational skills in order to prioritize, organize, and complete projects or documents in a timely manner.


• Ability to keep accurate, detailed records.


• Ability to handle stressful situations and different situations and circumstances.


• Ability to set priorities and manage obstacles while maintaining focus on goals.


• Ability to build and maintain professional relationships with clients, colleagues, and other agencies while following ethical standards of practice.


• Must be self-motivated to achieve results, be flexible when changes are necessary, and respond to feedback in a positive manner.


• Ability to analyze information and evaluate results to determine the proper course of action while following established standards.


• Ability to develop and maintain cooperative working relationships.