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ERP Business Analyst - Supply Chain at Nemours

Posted in General Business 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Jacksonville, Florida

Job Description:

As one of the nation’s leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children – even those who may never enter our doors – through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own. 

Equity, diversity, and inclusion guide our growth and strategy.  We are looking for individuals who are passionate about, and committed to leading efforts to provide culturally relevant care, reducing health disparities, and helping build a diverse and inclusive team environment. All Nemours associates are expected to ensure that these philosophies are embedded in their day to day work with colleagues, patients and families.

ERP Business Analyst – Supply Chain is primarily responsible for the initial implementation and on-going support of the Oracle Cloud Healthcare Suite for Supply Chain Management.   As such, this position will be required to conduct workflow analysis, provide recommendations for system design and/or corrective actions, perform testing of software updates, and ensure timely resolution of problems within the application via normal change control processes.  While this position is specific for Supply Chain Management, the analyst will be involved across all specialties (Financial Management, Human Resources, Talent Management and Payroll) at various times throughout the product life cycle.

Essential Functions

  • Serve as a functional leader in configuration of various Oracle modules, but with primary emphasis/expertise in Supply Chain Management.

  • Work collaboratively with team to design highly-complex business processes in systems configuration activities including build, testing, validation, and documentation of system changes.  Work with the technical team to translate the business requirements to technical requirements and coordinate with the technical teams to obtain the desired functionality, including reporting and system interfaces.

  • Assist in identification of opportunities for implementation of new features or features not currently in use, make recommendations and work with end-users to implement features or changes to improve efficiencies.

  • Assist in writing test-plans/scripts and assist with testing of configurations as well as training of end-users.

  • Create/maintain Oracle system/application documentation (requirements, processes and procedures).

  • Provide end user support and troubleshooting for issues related to ERP system, including writing and running reports to query data from Oracle and analyze as needed.

  • Participate in periodic Oracle change control meetings.

  • Provide Oracle product support to all functional business areas.

  • Serve as an Oracle subject matter expert (SME) for learning how the ERP works—with primary emphasis on one--including staying abreast of newly-released features, maintenance updates and patches.

Performance Skills

  • Must possess experience enhancing/implementing/configuring/fixing, both technically and functionally, large organizational systems.

  • Must possess excellent verbal and written communication skills and demonstrate experience articulating issues/concerns/solutions.

  • Must be able to lead functional discussions to analyze build requirements and brainstorm solutions.

  • Demonstrate a clear understanding of the cross-functional impact of all Oracle modules, with emphasis on the one assigned.

  • Able to work independently, schedule time efficiently and set priorities in a fast-paced environment.

  • Build and foster professional relationships.  Expected to work alongside associates from other departments when executing daily responsibilities and as a contributor to cross-functional projects


  • Bachelor’s Degree

  • More than 5 years of experience

  • System implementation experience. 

  • Strong business operations experience with emphasis on the selected/assigned module.

Our dedication to professionals who are dedicated to children frequently earns Nemours a spot on the list of top workplaces in the communities we serve. Our Associates enjoy comprehensive benefits, including our unique “Bridge to a Healthy Future” pediatric health plan, an integrated wellness program, opportunities for professional growth, and much more. As an equal opportunity employer, Nemours focuses on the best-qualified applicants for our openings.