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Content Specialist at Essendant Management Services LLC

Posted in Admin - Clerical 30+ days ago.

Type: Full-Time
Location: Deerfield, Illinois





Job Description:

Major Responsibilities



  • Execute all requests and processes to maintain operational records with strong precision

  • Proactively review and investigate requests from internal/external customers to ensure issues are found and resolved promptly to produce the best customer experience

  • Provide exceptional support to suppliers and other internal stakeholders to ensure a smooth new item and supplier onboarding experience

  • Assist in implementation, testing, and validating data and systems

  • Support with the production of catalog publications

  • Perform data quantitative and qualitative analysis

  • Establish and maintain standard working procedures

  • Identify effective ways to store information that adheres to Sarbanes-Oxley controls

  • Work with cross-functional teams in understanding their priorities and impacts driven by changes in Item Enterprise

  • Understands and demonstrates Essendant’s Core Values

 










Skill / Knowledge Required




  • Desire to work in fast-paced and changing environment. Ability to multitask, learn and adapt to new technologies

  • Exceptional technical and analytical skills with proven ability in identifying problems, recommending solutions and process improvements

  • Strong critical thinking and attention to detail

  • Ability to multi-task and manage time-sensitive tasks

  • Ability to gather, analyze and organize complex data, draw conclusions, and to present such data effectively orally and in writing

  • Must be able to learn new software applications

  • Must understand workflows, data concepts, and project requirement timelines

  • Excellent communication, customer service and relationship building skills

  • Proficiency in MS Office: Outlook, Word, Excel, Access a plus

  • Knowledge of Hyperion and Focus a plus


 


Education and Experience



  • Bachelor's degree in information management, computer science, or a similar field.

  • Minimum two years of related business experience, with a solid understanding of data structures


Education

Required
  • Bachelors or better in Computer Science or related field

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description





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