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Pharmacy Technician Representative - Accredo at Cigna

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Warrendale, Pennsylvania





Job Description:

Have you heard? Express Scripts is now part of Cigna. Together, we’ve got big plans. How big, you ask? We want to change health care to make it more affordable, more personalized, and more focused on helping the whole person to achieve better health outcomes. And that’s only the beginning. Read on to learn more about working with us.

Accurate and timely execution of all assigned tasks in accordance with standard operating procedures, work instructions and supervisor direction. Distribution of workload and workflow for members of their assigned area to ensure assigned work is completed timely and accurately. Serves as a resource to lead and supervisor and back up to team members. Supports productivity, quality and safety efforts by accurately operating production equipment, assisting in troubleshooting and rectifying issues, and participating in development of policies and procedures.

What you’ll do:


  • Ensure appropriate distribution of workload and workflow for assigned area including shifting resources and back filling as needed.

  • Accurately and responsibly operates production equipment to include but not limited to changing labels, cleaning printers, monitoring production equipment, restocking materials.

  • Ensure appropriate teams are informed of equipment malfunctions.

  • Serve as the first line resource for questions/issues for team members in coordination with supervisor.

  • Promote a positive work environment for team that supports high employee morale and job satisfaction.

  • Identify and document issues impacting performance and productivity of team members.

  • Raise issues to Lead and Supervisor for action.

  • Provide input regarding solutions for same.

  • Assist Lead and Supervisor in ensuring that established policies and standard operating procedures are being followed and that individual and team goals for productivity and quality are met/exceeded.

  • Assist in the development and documentation of policies and procedures for technicians, including specific training materials and ensuring these documents are current and accurate.

  • Assist in training and validating technician staff regarding procedures.

  • Provide one on one training in addition to group sessions on an as needed basis.

  • Provide tips on how to get the job done more efficiently and accurately.

  • Ensure that all team members are cross trained to cover production functions.

  • Other duties as assigned.

What you need to do the job:


  • High School Diploma or GED required.

  • 2-3 years relevant experience.

  • Pharmacy Technician license/certification/registration as required by state law.

  • General PC knowledge and e-mail abilities.

  • Knowledge of standard concepts, practices, and procedures within dispensing pharmacy.

  • Strong attention to detail with good organizational skills.

  • Good verbal and written communication skills.

  • Ability to adapt in a dynamic work environment.

  • Learn quickly, solve problems and make decisions.

  • Ability and desire to assist team members.

  • Willingness to work a flexible schedule to accommodate heavy work volumes.

  • Ability to stand for extended periods of time.

About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.

When you work with Cigna, you’ll enjoy meaningful career experiences that enrich people’s lives while working together to make the world a healthier place. What difference will you make?  To see our culture in action, search #TeamCigna on Instagram.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.





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