Posted in Management 30+ days ago.
Type: Full-Time
Location: St Louis, Missouri
Resident Services Coordinator
The Purpose:
In a Resident Services Coordinator role, you will be responsible for overall administrative and resident services support for the property.
Key Role Responsibilities:
Serve as single point of contact for all residents; exhibit excellent customer service while investigating and resolving resident concerns
Process and type daily correspondence; post various notices at homes when needed
Act as the information liaison between the Property Manager and residents.
Create and circulate weekly, monthly, quarterly and annual resident correspondence
Maintain an up-to-date resident call list
Primary Requirements Include:
Minimum one-year of experience in property management industry
Excellent customer service skills
High level of interpersonal, conflict management and communication skills
Knowledge and experience with MRI, a plus
Comfort with Microsoft Office Suite
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