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Resident Services Coordinator at Harbor Group Management

Posted in Management 30+ days ago.

Type: Full-Time
Location: St Louis, Missouri





Job Description:

Resident Services Coordinator

The Purpose:

In a Resident Services Coordinator role, you will be responsible for overall administrative and resident services support for the property.

Key Role Responsibilities:


  • Serve as single point of contact for all residents; exhibit excellent customer service while investigating and resolving resident concerns


  • Process and type daily correspondence; post various notices at homes when needed


  • Act as the information liaison between the Property Manager and residents.


  • Create and circulate weekly, monthly, quarterly and annual resident correspondence


  • Maintain an up-to-date resident call list


Primary Requirements Include:


  • Minimum one-year of experience in property management industry


  • Excellent customer service skills


  • High level of interpersonal, conflict management and communication skills


  • Knowledge and experience with MRI, a plus


  • Comfort with Microsoft Office Suite






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