We are searching for a Small Engine Mechanic to service and repair products that are brought to the store for repair. The Mechanic promotes customer relations and satisfaction by completing jobs on schedule or connecting with customers, in a timely manner, to give them updates on issues such as unattainable replacement parts and warranty issues. The Mechanic is also responsible for sourcing parts for stock and repairs and ordering parts. To learn more about the job and see one of our mechanics in action, click here to watch a short video.
At Northern Tool & Equipment We Offer:
A fast growing nationwide brand - over 110 locations in 20 states.
Competitive wages plus commission.
Clean and organized work environment.
Supplied tools and uniforms.
A defined training program to support your success.
Competitive benefits package: health, retirement, employee assistance and more!
Generous employee discount at all of the Kotula family of companies - Northern Tool & Equipment, Kotulas.com, The Sportsman's Guide.com, The Golf Warehouse.com, Soccersavings.com, Baseballsavings.com, Tractorseats.com, Great Northern Equipment.
One year of related technical training (2 year certification preferred).
At least five years of experience repairing and maintaining small engines, large lawn equipment, generators, commercial pressure washing units, mowers, tillers, and other related equipment with a track record of success.
Actively maintains at least two Master certifications (or equivalent) including Honda Engines and one other Master certification with a major small engine or outdoor power equipment manufacturer.
The skills to clearly explain and communicate to the customer's satisfaction the diagnosis and repair of the machine in a professional manner to provide a positive experience.
Demonstrated accuracy and thoroughness, while providing a valued quality solution to the customer.
The ability to recognize and observe all safety and security procedures, report potentially unsafe conditions, and use equipment and materials properly.
The desire to treat others with respect and contribute to building a positive team spirit.
The ability to understand and follow instructions and promptly respond to direction.
The drive to work with integrity, always upholding company values, while operating a profitable service business.
You Might Also Have:
Knowledge of small engine theory (2 and 4 stroke): lubrication, cooling, ignition and fuel systems.
Extensive experience with electrical systems, plunger driven or axial pressure washer pumps and unloader systems, hydraulic theory, and associated diagnostic equipment and procedures.
Proven track record of business development - Business to Business, Business to Consumer.
Strong organizational and computer skills (fluent in Microsoft Office products).