Manager Sr, IT Business Partner at Ferrara Pan Candy Co., Inc.

Posted in Retail 5 days ago.

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Location: Chicago, Illinois

Job Description:
Job Posting Title

Sr. IT Business Partner, ProcurementPosition Summary

Position Summary:

The Senior IT Business Partner is a key role within Information Technology at Ferrara Candy Company. Ferrara's success and strategic growth initiatives drive our aggressive IT agenda. The Sr IT Business Partner acts as a specialist within several business process areas. As such, the role works closely with our business stakeholders to translate requirements into solutions that consistently add value to our business.

The Senior IT Business Partner will work directly with Business leaders, IT Leaders and external Service Providers actively facilitating the delivery of solutions. A keen understanding of the goals and objectives of the Business functions is required.

The Senior Business Partner ensures that the support mechanisms are in place for system users and that we have the ability to extend, integrate and optimize the platform.

The assigned business areas Procurement, Direct and Indirect Spend, Raw and Packaging Material Commodities, Contracts, and Supplier Information Management. Representative technologies include, SAP ECC, Business Objects, APO/MRP, Open Text as well as both Direct and Indirect Procure to Pay Suites such as Sievo, SAP Ariba, Jaggaer, Coupa and/or Ivalua.

Ways You Will Make a Difference:

Business Partnership
  • Work directly with leaders and managers within the Supply Chain, Purchasing, and Accounts Payable teams to develop the business technology strategy that matches Ferrara's business objectives and growth strategies.
  • Build a partnership and relationship that adds value to the business through proactive management of enabling technologies.
  • Assess risk in business areas not adequately supported by technology.
  • Facilitate the prioritization of projects, programs and enhancements.
  • Develop recommendations, solution concepts and business cases for new investments.

Project Leadership & Solution Design and Delivery
  • Provide visibility of IT projects and activities that impact the Procurement team and their adjacent business functions. Clearly communicate risks, issues and action plans.
  • Manage all aspects of the project portfolio within the assigned business area.
  • Effectively communicate the results and status of projects during various stages of their life cycle.
  • In certain cases, it will be necessary to directly manage and lead projects of medium complexity.
  • Ensure that the teams are in place (both internal and external) to deliver technology-based solutions.
  • Provide consultation during all phases of the development of solutions.
  • Work closely with internal IT resources and external service providers to deliver solutions on time and on budget.
  • Manage issues and escalate as necessary when projects within the portfolio are at risk in terms of Scope, Timelines and Budgets.

External Partner Management
  • Ensure that our strategic partners operate as an extension of the Ferrara team and are acting in the best interests of Ferrara.
  • Proactively manage and escalate as necessary situations where our external partners are not meeting our needs and delivering on their commitments.
  • Seek thought leadership from our external partners.

Application/Technology Management
  • Understanding of and previous work experience as a user or functional/technical resource configuring SAP ECC with focus on Procurement related transactions and data table structure/queries including the material master, vendor master, vendor hierarchy, source lists, SAP contracts, purchase orders, classification views and SAP purchase information records.
  • Previous experience as a subject matter contributor and coordinator of both SAP conversion projects and supporting Procurement direct and indirect source to pay and analysis systems. Prior experience with product life cycle implementations is desirable.
  • Understand the application architecture and essential elements of how application design and configuration meet the needs of the business.
  • Understand when and how patches and upgrades should be applied to systems and the impact that those upgrades have on the business as it applies to new functionality and the potential disruption of services.
  • Meet our Service Level Agreements when it comes to beak/fixes and system bugs. Apply ITIL methods to managing incidents.
  • Utilize our existing technology investments before investing in other solutions that could be redundant and ensure that third party systems integrate correctly with the operation and reporting capabilities of other integrated systems.
  • Understand the full implications of application security and compliance ensuring that our People, Processes and Technologies are compliant and meet all relevant audit requirements.
  • Meet established System performance metrics.

Experiences That Will Support Your Success
  • 5 or more years of experience in delivering projects to the business within Supply Chain with a focus on Procurement.
  • 3 or more years of experience working in, configuring and supporting applications such as SAP ECC (MM/PP Modules), Sievo, Ariba, Coupa, and or other Procure-to-Pay systems.
  • Prior experience with at least 3 SAP and related ERP system implementations.
  • Successful change management experience.
  • Bachelor's degree (B.A. or B.S.) from a four-year college or university or 3 to 5 years of IT and business/industry work experience.
  • Experience in M & A and Divestiture activities is a plus.
  • Prior success managing external IT service providers to deliver solutions.
  • Relevant certifications matched to business subject matter. i.e. Black Belt Six Sigma, Lean Manufacturing, etc.
  • Proven experience and knowledge of integrated technical ecosystems such as SAP ECC (MM/PP Modules), Sievo, Ariba, Coupa and or other Procure-to-Pay systems.

Skills That Will Make You Successful?
  • Dynamic and enthusiastic personality combining flexibility and creativity.
  • Strong communicator with the ability to translate high-level unstructured ideas and requests quickly into a level of detail that can be easily matched to our current system capabilities.
  • Proven experience developing project plans and leading projects to completion.
  • Proven ability to build and maintain successful relationships across business partners, external partners and the wider IT community.
  • Strong interpersonal, written, and oral communication skills.
  • Able to conduct research into issues and products as required.
  • Ability to prioritize and execute tasks in a fast-moving environment and make sound decisions.
  • Ability to present ideas in a user-friendly language.
  • Highly self-motivated and directed.

We are proud to be an equal opportunity employer. In order to provide equal employment and advancement opportunities to all qualified applicants and employees, employment decisions and opportunities at Ferrara will be based on merit, qualifications, and abilities, without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, marital or civil union status, national origin, ancestry, citizenship, age, military or veteran status, disability, handicap, genetic information, pregnancy (childbirth or related medical condition), or on any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.