At Ferrara we continue our growth and we are hiring and expanding nationwide! We are agile. We are ambitious. We are collaborative. Together, we are shaping the future of the candy and cookie industry and sharing goodness in the process. Sound like the kind of career you could sink your teeth into? We would love to have you on our team! You will be a vital part of a team providing quality products to millions of people daily.
Ferrara, a related company of Ferrero Group, is an emerging powerhouse in the North American confections and snacking categories. A $3B organization, Ferrara is No. 1 in seasonal confections and No. 2 in sugar confections, and has entered the world's largest cookies market through the acquisition of a beloved portfolio of cookie brands, a category growing at more than 4%.
The purpose of this position is responsible for supporting the quality assurance and quality control functions with the company, and the key management components of the Quality System. The role provides functional leadership to develop, implement, maintain and improve Quality processes across the manufacturing site. Ensures Company is in compliance with all applicable Local, State and Federal Food Laws through alignment with all auditing requirements. Champions the Ferrara Food Safety and Quality Process Improvement across all manufacturing, co-manufacturing and warehousing locations.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Manages and develops direct staff.
Responsible for implementing the Site Product Evaluation System (PES)
Partners with Quality and Food Safety Manager, Operations and other key stakeholders to implement changes, new process or new products in a safe manner and implement product quality conformance system
Provide technical expertise and conduct quality incident investigation and risk analysis as well as provide recommendations for appropriate resolution
Manage the internal audit program for the site through training associates, creating audit schedule and ensuring a robust and corrective and preventive action (CAPA) process
Lead Site Error meeting and identify areas of improvement for Quality Plan through analysis of data and evaluation of trends using statistical analysis
Actively participate on root cause analysis, corrective actions and preventive measures
Support Food Safety Manager with preparation, scheduling, training for the annual SQF Certification
Responsible for supervising quality technicians and monitoring of site quality verification activities
Collaborate with Site Quality team and Operations partners to conduct the Quality management review at planned intervals to ensure suitability, adequacy and effectiveness of the FSQA management programs
Lead the Quality onboarding process for all Quality and Operations roles; help develop training material and deliver training
Ensure all employees have met Quality learning requirements after completing training.
Responsible for Quality training management in Alchemy.
Responsible for site Quality Scorecard - analyze Quality data and trends and provide recommendations to management where unacceptable Quality results have been identified
Develop, review and update standard operating procedures
Ensures adherence to all company policies and procedures.
Understands and demonstrates the Company's core values.
Performs other duties as assigned.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Is good establishing clear directions
Demonstrated analytic, problem solving and decision-making skills
Strong organizational skills
Strong written and verbal communication skills
Education and Experience:
Bachelor's degree in food science, microbiology, or other relevant degree and substantial experience in quality and food safety
Masters or certification preferred
Minimum 3 years' experience in a supervisory role
Proficiency with the Microsoft Office suite
SQF Practitioner experience preferred.
Strong knowledge of manufacturing and quality management system
Strong working knowledge of Continuous Process Improvement
We are proud to be an equal opportunity employer. In order to provide equal employment and advancement opportunities to all qualified applicants and employees, employment decisions and opportunities at Ferrara will be based on merit, qualifications, and abilities, without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, marital or civil union status, national origin, ancestry, citizenship, age, military or veteran status, disability, handicap, genetic information, pregnancy (childbirth or related medical condition), or on any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.