Ferrara, a related company of Ferrero Group, is an emerging powerhouse in the North American confections and snacking categories. A $3B organization, Ferrara is No. 1 in seasonal confections and No. 2 in sugar confections, and has entered the world's largest cookies market through the acquisition of a beloved portfolio of cookie brands, a category growing at more than 4%.
The Operations Supervisor is responsible for supervising hourly employees and executing production and logistics plans at Ferrara's 110th Street plant. The Operations Supervisor is responsible for overall operations of the assigned shift (1st), including: warehouse, labor relations, production, site security, quality, safety, and regulatory compliance. Must be available to work other shifts.
Ways You Will Make a Difference:
Supervise the execution of production and logistics plans through operators and other hourly labor in production and warehouse functions
Participate in the development and implementation of plans and policies to ensure compliance in all areas of responsibility
Operate production lines in accordance with FDA guidelines, GMPs, and HACCP/SQF program guidelines
Direct and guide operators and their activities in execution of production and/or logistics plans (receiving, processing, mixing, baking, packaging, shipping, etc)
Responsible for shift change management and communication as well as daily production standards and labor reconciliation
Develop employees to ensure compliance and achieve quality
Resolve problems and mitigate operational issues that result in negative performance
Support Lean Training as directed by Operations Manager
Owns regulatory compliance and food safety process, including: proper sanitary condition, allergen control, pest control, food safety policy, employee safety policies and procedures, and maintaining MCRS sustainability standards
Participate in daily food review
Support and execute relevant projects as needed
Experiences That Will Support Your Success
Bachelor's Degree in a related field preferred
Minimum 2 years experience
Experience working with SAP
Understanding of GMP principles
Process, packing, and mechanical experience strongly preferred
Experience managing people, with ability to work with employees at all levels of the organization
Skills That Will Make You Successful?
Strong verbal and written communication skills
Effective time management
Demonstrated ability to manage complexity
Proficiency in Microsoft Office Suite
Independent, self-sufficient with a strong sense of urgency
This positions requires knowledge of manufacturing and industrial sites
Protective gear required to be worn as needed
Position requires ability to work overtime, varying start times, and weekends based on business needs
Ferrara Candy Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
The stated duties are intended to outline those functions typically performed by incumbents in this position. This description of duties is not intended to be all-inclusive or to limit management discretion to assign other duties or responsibilities as necessary. EQUAL OPPORTUNITY
We are proud to be an equal opportunity employer. In order to provide equal employment and advancement opportunities to all qualified applicants and employees, employment decisions and opportunities at Ferrara will be based on merit, qualifications, and abilities, without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, marital or civil union status, national origin, ancestry, citizenship, age, military or veteran status, disability, handicap, genetic information, pregnancy (childbirth or related medical condition), or on any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.