Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the role
The Loss Prevention Agent is responsible for protecting the assets of the company, including the associates through prevention, awareness, communication and deterrence. The Loss Prevention Agent ensures the customer experience through providing a "Crime Free Store" by making safe apprehensions, deterring internal and external theft, as well as, assisting in providing a safe shopping experience. The Loss Prevention Agent is responsible for the timely training of all new hires on Loss Prevention policies and procedures. The Loss Prevention Agent will work closely with store management to increase Loss Prevention awareness, maintain operational excellence and minimize the overall losses.
What you'll do
Identify Associate theft and assist with internal investigations at the direction of Loss Prevention Manager, Loss Prevention Supervisor, District Loss Prevention Manager, and or Regional Loss Prevention Manager
Recover assets and / or make safe apprehensions following company apprehension policies.
Complete all necessary Loss Prevention documentation
Identify and report organized crime rings to the Organized Retail Crime Manager.
Work with store personnel to identify inventory shortage opportunities and recommend solutions.