Wagner Equipment Co., the Caterpillar dealer for Colorado, New Mexico and far west Texas, is seeking applications for a Rental Coordinator in Silverthorne, CO.
The Rental Coordinator works with the customer to assist in determining which machine is best suited to the job and coordinates rental transactions on a daily basis in a manner that reflects the company’s vision of working as “One Professional Team.”
Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Invoices Caterpillar and non-CAT rentals, damage charges, and demos
Performs all required steps to accurately and efficiently process AG, Caterpillar, and non-CAT rentals and invoices
Maintains records on all rental equipment that is transferred or sold out of the Rental Fleet
Understands and applies the applicable taxes to invoices
Receives and reviews shipping and receiving documents from the branches for accuracy and completeness
Assists the Rental Fleet Sales Administrator with preparation, processing, and distribution of rental, credit, and sales documents in a timely manner
Inputs lost-sales rental data into the computer
Uses DBS to input reservations, write rental contracts, process exchanges, write pick-up tickets, close rental invoices, input data into the shipping and receiving screens, and process equipment transfers
Handles overdue rental contracts and expired reservations, and ensures that all contracts are current and signed
Coordinates shipping and receiving of the machines with the yard personnel
Thoroughly understands the rental process as to which inventory should be rented
Completes rental transactions through direct contact with customers
Assists walk-in customers with information on the availability, job performance, and options of equipment in the rental fleet
Quotes rates and assists customers in making decisions on best equipment option
Assists the customer in financial, service, and rental issues relating to invoicing or account information
Assists customers in locating and choosing the correct machine for their job and application
Other duties as assigned by manager
Competencies:
Data Entry
Telephone Skills
Safety Knowledge
Reading/Writing Skills
Reasoning Skills
Organizational Skills
Communication Skills
Math Skills
Product Knowledge
Basic knowledge of Microsoft Word and Excel
Work Environment:
Noise: Quiet
Indoors
Physical Demands:
Talking
Sitting
Use of Hands
Hearing
Sedentary work that primarily involves sitting/standing but may require occasionally lifting and/or moving up to 25 pounds
Required Education and Experience:
High School Diploma or GED
College Degree Preferred
Courses in computers, business, and office administration preferred
1 year experience, preferably in a heavy equipment environment, involving customer service responsibilities
1-3 years administrative/clerical experience
1-3 years customer service experience
Additional Eligibility Requirements:
Must pass all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings
Pay Rate: Starting at $18.02/hour
Employee Benefits: Wagner Equipment Co. provides the following benefits to all full-time employees
Paid Time Off (PTO) Plan
Company Paid Holidays
Medical, dental, and vision insurance
Life and AD&D Insurance
401K Savings Plan
Tuition Reimbursement
Employee Assistance Program (EAP)
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.
Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.