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UPG Technical Instructor at Johnson Controls, Inc.

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Norman, Oklahoma





Job Description:

Johnson Controls is powered by your talent. We are the power behind the customer mission. Together we are building a world that’s safe, comfortable and sustainable. Our diverse global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and environments more comfortable and secure. We are all about improving outcomes for our partners. Tomorrow needs your talent. Tomorrow needs you. So let’s talk today.

What you will do

In this role you will instruct both new and experienced Residential HVAC professionals in various technical aspects of installation, efficiency optimization and repair. This would be a great role for an experienced Vocational Instructor or Service Team Lead with a knack for training.


How you will do it


This position is responsible for technical learning content creation and presentation for training distributors, contractors, and internal personnel. Proactive and accessible training of technical disciplines regarding our products reduces warranty costs, enhances market share and drives customer loyalty.


These duties include:


Authoring residential product-related technical training in support of our employees, distributors, and contractors. This learning, representing all Ducted


Systems residential product platforms, includes digital reference content (Field Reference Guides), self-paced online course development, technical video scripting and demonstration, and live facilitation virtually and in the classroom.


Supporting and expanding our Tech Foundry program to expand the HVAC technical workforce while enabling the growth of our customers. This course supports and builds technical acumen in individuals with little to no HVAC experience.


Facilitation in and maintaining our residential training lab facility in Oklahoma City and all associated live course offerings and product certification programs.
Supporting our sales organization with one-on-one consultations with our customers and prospective customers. Champions the Residential Competitive Analysis program.


Speaking with prospective customers on all customer visits related to the high level of training support offered to Ducted Systems customers.


Growing and supporting our Authorized Training Center program, providing guidance and curriculum for our distributor partners.


Supporting distribution through (paid) instruction at their locations upon request.


What we look for

Required:


  • HVAC industry knowledge and experience, preferably in an instructional setting.

  • Bachelor’s degree in an appropriate discipline, such as Engineering, Business or Education, or equivalent experience.

  • Five or more years business experience, preferably within HVAC or building automation industries.

  • Strong communication and presentation skills.

  • Demonstrated adult education / training / facilitation experience.

  • Ability to work both autonomously as well as be an effective project team member.


Preferred

  • Experience with design tools, including Adobe Illustrator, Adobe Photoshop, and Articulate 360.

  • Membership or experience in working with organizations like ASHRAE, ACCA, NATE, AMCA, RSES, AHRI or other industry organizations would be a plus

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers.





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