Job Description:

Department
ITS Director of Network Engineering and Operations

About the Department
IT Services collaborates with campus partners to support the mission of the University of Chicago through the consistent delivery of high-quality solutions and services.

Job Summary
The job leads and provides expertise to the development of programs for network systems by applying engineering, hardware, and software design theories and principles to create a compatible system infrastructure aligned with University strategies.

Responsibilities
- Designs and documents the DNS/DHCP infrastructure.
- Manages and standardizes the operations of the DNS/DHCP infrastructure.
- Manages DNS/DHCP/IP Management service requests and projects.
- Upgrades operating system, ensuring various scripts are matched with the API versions.
- Monitors, updates, and maintains system, including resolution of issues/observations. Raises and implements (if necessary) Change Orders related to DDI Infrastructure.
- Collaborates with stakeholders, system administrators and others. Translates business requirements into DDI or process designs.
- Develops documentation standards for the network and maintains this documentation. Ensures system faults are quickly identified and corrected.
- Conducts trending and analysis of infrastructure usage patterns and makes recommendations.
- Fulfills service requests for DNS host additions/changes/deletions.
- Assists with and owns the delivery of project related works involving multiple teams and technologies with limited supervision.
- Assists in the development of project plans for network design, implementation, or upgrade work.
- Optimizes the Infoblox DDI environment.
- Provides guidance to other team members related to DDI services.
- Continues architecture and reengineering of environment to better reflect a standard vendor-recommended deployment.
- Ensures regular communications are maintained in terms of project delivery, risks and issues, targets and resources.
- Provides assistance on network related projects.
- Designs, configures, and implements changes in the University network environment. Independently develops and designs documentation and implements new networks or modifications to existing networks.
- Resolves complex DNS related network connectivity issues.
- Provides expertise to Cisco router installations, configurations, and network outage resolution. Calibrates network hardware and services for the network environment.
- Manages the installation of network hardware, communications wiring, wireless telecommunication facilities, communications software, and other network components. Identifies problems with network components and services. Conducts trending and analysis of network traffic patterns and makes recommendations.
- Performs other related work as needed.

Minimum Qualifications

Education:Minimum requirements include a college or university degree in related field.
---
Work Experience:Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline.
---
Certifications:Cisco Certified Network Associate (CCNA) - Cisco
---

Preferred Qualifications

Education:
- Bachelors degree in information technology or related field.

Experience:
- Minimum eight years of experience within an IT operations environment.
- Minimum two years of Network operations experience.
- Minimum three years of Infoblox / NetMRI server installation and maintenance experience.

Certifications:
- Infoblox Core DDI Administration accreditation.
- Cisco CCNA or equivalent network certification.

Preferred Competencies
- Working knowledge of IPv4 and IPv6 addressing and design.
- Effectively prioritize and execute tasks in a fast pace results driven environment.
- Superior critical thinking skills with the ability to develop new problem solving approaches and formulate innovative solutions.
- Firm understanding of network topology and architecture.
- Very strong troubleshooting and analysis skills.
- Excellent communication skills, especially in conveying technical concepts to a nontechnical audience.
- Diagnose complex technical problem.
- Work independently.
- Handle multiple tasks and sometimes-extreme deadline pressure.
- Working knowledge of Python or Perl scripting language.
- Strong understanding and use of UNIX command line.
- Flexibility to handle emergencies outside of normal business hours.

Working Conditions
- Standard office environment.
- On-call responsibilities.
- Sit for short or extended time periods.
- Stand for short or extended time periods.
- Extensively use computer.
- Make repetitive wrist, hand, or finger movements.

Application Documents
- Resume/CV (required)
- Cover letter (preferred)

When applying, the document(s) MUSTbe uploaded via the My Experience page, in the section titled Resume/CV of the application.

Job Family
Information Technology

Role Impact
Individual Contributor

FLSA Status
Exempt

Pay Frequency
Monthly

Scheduled Weekly Hours
37.5

Benefits Eligible
Yes

Drug Test Required
No

Health Screen Required
No

Motor Vehicle Record Inquiry Required
No

Posting Statement

The University of Chicago is an and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via .

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at:.Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637..

Apply Now