Job Description:

Description
We are The Boston Beer Company. We brew the best beer. We hire the best people.

We are always eager to find competitive, motivated, hardworking people who love beer and want to join our team. We work hard and we play hard. Think you have what it takes?

We are currently hiring a Supply Chain Transformation Order Management Lead in Boston, MA.

The Supply Chain Transformation (SCT) is re-designing, building, and implementing the new way of ensuring our products get to the docks of our Customers and into the hands of our Drinkers. This will be a 2-3-year journey to bring processes, skill sets, tools and systems to the hands of all our Supply Chain team members. We are looking for the right mix of energy, skills, experience, and drive to complete this journey with the highest of quality.

The Order Management Lead will be responsible to embody best practices for the SCT team, being the voice and representation in the build of our end to end processes and tools. These best practices would provide Boston Beer with the vision to ensure that sales orders are formulated in accordance with customer and market need, align with the company's strategic vision, and are balanced with available supply across multiple locations in the most efficient and cost effective way.

What You'll Do:

- Provides leadership and direction on the best practices required to create and maintain sales orders for our 400+ customers using various inventory management practices and parameters at our wholesalers (VMI, CPFR, safety stock, etc.) to minimize out of stocks and deliver targeted customer service levels.

- Will also provide direction for balancing customer demand with available supply while aligning with the strategic vision for the company.

- Will also contribute guidance to help build and maintain strong customer relationship practices and tools.

- Act as the champion for our customers within the future state design of our supply chain and beyond while balancing the best cost to serve.

- Leads and represents these practices during design and build sessions of processes and tools.

- Ensures the ties to the upstream and downstream areas to the order management process are kept intact during design and implementation.

- Translates to the current and full supply chain staff the differences in what is done in today's Boston Beer Company order management practices versus what will be used tomorrow.

- Participates in the communication of changes to come, the testing, implementation and training on the best practices and tools.

- Ensures that proper metrics are designed and understood to drive continuous improvement within order management.

- Works collaboratively across matrixed organizations, multiple projects, and with implementation partners.

- Proactively communicates any foreseen hurdles, barriers, or complications to implementation or the path forward.

What We're Looking For:

- Bachelor's degree from accredited school

- Degreed area of focus from Supply Chain, Operations Management, Finance, or related field.

- Minimum of 7-10 years Order Mgmt., Customer Service, or Logistics experience, or some combination thereof.

- Proven track record of learning and implementing good business processes and systems.

- Proven track record in driving continuous improvements within areas of responsibility, delivering sustained results and embedded behaviors.

- Proven success in leading and collaborating in complex cross functional teams.

- Practical knowledge of order management, sales, and distribution best practices and processes.

- Practical knowledge of customer service best practices and exception handling.

- Working knowledge of ERP systems (SAP) and familiarity with CRM systems (Salesforce, Zendesk).

- Demonstrated experience in upstream or downstream functions and steps within the supply chain

- Problem solving and decision making

- Data analysis/analytics experience

- Knowledge of a formal continuous improvement methodology/set of principles (ex. Lean, TPM, TPS, Six Sigma)

- Strong verbal and written communications

- Collaboration

- Indirect influencing

- Business acumen

Some Perks:

Our people are our most important \\"ingredient.\\" We not only have to hire the best, but we have to reward, develop, and retain them too. We also have a variety of benefits including a competitive compensation package, extensive training programs, excellent healthcare, a discounted stock purchase plan, and a 401K program with a generous company match. Not to mention, there's the free beer too!

Boston Beer Corporation is an equal opportunity employer and is committed to a diverse workforce. In order to help ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who wish to request accommodation in the job application process can contact jobs@bostonbeer.com for assistance.

Primary Location: Boston Office

Work Locations:
Boston Office
One Design Center Place Suite 850
Boston 02210
Job: Supply Chain Operations
Organization: Corporate
Schedule: Full-time
Employee Status: Regular
Job Type: Standard
Job Posting: Dec 4, 2020, 6:17:06 PM.

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