J.P. Morgan is seeking talented candidates for an Executive Director position in our Alternative Payments Product team. Our group of professionals is composed of top performers from top payments, fintech, banking, consulting firms, and other internal JPMorgan Chase groups. The Product Manager is responsible for working across our business to identify opportunities to drive an Alternative Payments agenda that reflects our clients' changing needs. This will drive the build and transformation of Alternative Payments product capabilities including Digital Wallets, Push to Card, Alias based payments and Cross-border payments to support our Wholesale Payments business. The Product Manager is responsible for defining business requirements and product capabilities and partner with Technology to translate business requirements for delivery.
The Product Manager aligns strategic goals and objectives with decisions regarding products and services, capabilities, and key business and tech initiatives . This role is all about making it happen with a rigorous and laser sharp focus on execution to develop market leading capabilities. This is a high profile role which will require very careful attention to detail (e.g. understanding business capabilities and requirements) while always keeping the mission and our client needs in mind.
The Product Manager will work in a cross-functional 'project' based environment to accelerate decision making. The role will be responsible collaborating with key partner groups including CIB Technology and Operations to increase the rate of product development, with the purpose of delivering greater value to the franchise. This role is ideal for highly motivated individuals with advanced problem solving and strong interpersonal and communication skills. The successful candidate will be a highly commercial individual who has strong business and technical background.
Essential Duties and Responsibilities
Core responsibilities
Understand and interpret business strategy, goals and priorities across Alternative Payments clients
Client obsessive and focus on developing business requirements to meet client needs
Team management and mentoring
Work with Technology teams to define estimates for development work, and drive prioritization efforts
Develop product requirements and support tech development through delivery
Plan, manage and support delivery phases working with Business and Technology stakeholders
Work closely with business and technology partners to ensure continual alignment of product requirements to actual technology roadmap
Facilitate workshops and conduct knowledge elicitation meetings
Project Management
Drive Product Development transformation across Alternative Payments
Build effective relationships with key Product, Technology, Operations, Sales and functional leads; while being able to effectively challenge them to move projects forward
Gathering, analyzing and synthesizing feedback
Redesign existing processes (where relevant) to create capacity so that the business plan is delivered on schedule
Report new opportunities and challenges with go-forward recommendations
Problem Solving & Analysis
Execute creative analyses and provide insight to identify issues and arrive at recommendations
Ability to break down analyses and issues into their individual components
Ability to quickly learn new concepts
Ability to keep sight of the overall context and remain centered on answering the 'bigger' question
Communications
Confident speaker with ability to provide clear and succinct verbal updates on their work to colleagues and senior executives
Actively contributes to team meetings with colleagues & with stakeholders from other functions
PowerPoint skills - able to structure senior management presentations with minimal input
Working style & Stakeholder management
Ability to handle multiple work streams and manage stakeholder expectations to deliver against each
Safe pair of hands - keeps track of deliverables and proactively follow-ups and provides updates
Is able to build relationships with and influence colleagues and LOB functions to meet deadlines
Ability to work collaboratively with team members and stakeholders
Sales and client engagement
Meet with clients to understand their needs to help develop new solutions
Educate JPMC Sales on payment product capabilities
Support Sales functions from a Product perspective, covering off new product capabilities and roadmap
Deep product and commercial appreciation for major parts of Wholesale payments
Essential Qualifications
10-12+ years in a Payments Product, Technology, Operations, Consulting or Fintech role
Experience managing a team and driving large projects
Experience in leading initiatives/projects to resolve diverse problem solving challenges
Hands on technical delivery experience strongly preferred
Business analyst experience with the ability to act as liaison conveying information needs of the business to technology preferred
Demonstrated capability of designing and implementing global standards
An outstanding ability to analyze problems, apply quantitative analytical approaches, communicate effectively and confidently (both oral and written), work well in cross-functional teams, and coach and development of other team members
A track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership
A bias towards action and focusing on delivering the end in mind at all times
Outstanding presentation and communication skills
Creative thinking and problem solving with internal and external partners
Strong project management skills
Considers risk in interactions with clients/ partners and controls risks; understands the regulatory environment faced by the business and structures recommendations accordingly
Bachelors degree or equivalent required
Our business J.P. Morgan's Corporate & Investment Bank is a global leader across banking, markets and investor services. The world's most important corporations, governments, financial institutions, pensions, sovereign wealth organizations, states and municipalities entrust us with their business. We offer our clients a full suite of global financial services and capabilities, providing strategic advice, raising capital, managing risk, and extending liquidity in markets around the world. Not only is our goal to help clients succeed, we are committed to contributing to orderly and well-functioning markets and supporting global economic growth across our businesses.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
