The Clinical Nurse Manager is accountable for the day-to-day management of the area(s) assigned. S/he will strive to achieve the optimal patient experience in a cost-effective manner,while applying evidenced-based leadership and practice. The Clinical Manager is responsible for the provision of safe patient care, in a manner that is consistent with the professional standards and hospital policies. S/he will role model performance and behaviors that are consistent with the values of the organization, furthering its mission, vision and strategic plan.
EXPERIENCE/QUALIFICATIONS:
Minimum three (3) years of acute care clinical nursing experience, including minimum of one (1) year of management/supervisory experience
EDUCATION:
Bachelor’s Degree required, preferably in Nursing (BSN) or other health-care related field
Masters Degree in Nursing (MSN) or other health-care related field
LICENSURES/CERTIFICATION:
Current licensure with the California Board of Registered Nursing
Must successfully complete and maintain BLS certification
Must successfully complete and maintain LA City Fire Card certification at the time of hire or within the first 30 days of employment
Unit-specific departmental certification(s)
DUTIES AND RESPONSIBILITIES ( These are the essential job functions for this position. The essential functions of this job include, but may not be limited to those listed in this job description. Employees hired for this position must be able to perform the essential function of this job without imposing significant risk of substantial harm to the health or safety of themselves or others) :
Assists the Clinical Director and leadership team in promoting fiscal accountability;
Acts as a patient advocate, maintaining sensitivity to patient's care and privacy;
Assures that maintenance is complete, and cares for equipment and supplies;.
Collects and analyzes data relative to quality or performance improvement projects;
Develops and revises policies and procedures as appropriate;
Documents maintenance and repairs using the work order process;
Exhibits professionalism in appearance, conduct, communication, and behaviors that is appropriate to the situation;
Evaluates,and manages the performance of staff;
Facilitates and manages change within area(s) assigned;
Functions as a resource and advocate for achieving the optimal patient experience;
Incorporates evidenced –based knowledge into decisions for the provision of safe, patient-centered care;
Identifies educational needs, plans and provides ongoing staff education;
Monitors nurse sensitive indicators (i.e. patient falls, Hospital Acquired Pressure Ulcers, avoidable events, etc.) and implements strategies for improving outcomes;
Oversees the day-to-day management, throughput, and supervisionof staff in of area(s) of accountability;
Participates on selected hospital committees, councils and task forces;
Pursues professional growth by sharing knowledge, authoring publications, attending and authoring scholarly presentations, or being involved in professional organization;
Promotes the mission, vision, and values of the nursing profession and the organization;
Serves as a teacher, facilitator, change agent, and clinical leader;
Supervises staffing, scheduling and call to meet patient needs and promote efficiency in a cost-effective manner;
Performs other related duties as assigned or requested
The following job accountabilities are not unique to this particular job but are common to all jobs at VPH:
Complies with VPH policies and procedures on customer satisfaction and service excellence. Demonstrates professionalism and cultural sensitivity in coordinating activities and communicating with all customers, peers, and the community at large. Conducts self in a professional, respectful and courteous manner during all interactions. Works effectively and collaboratively with others toward common goals.
Communicates accurately, honestly, supportively and in a timely manner with department and interdepartmental team members. Demonstrates effective business writing and oral communication skills, handwriting is clear and legible.
Participates in operational aspects of the department, and maintains/participates in performance improvement activities within the department.
Participates in all departmental specific training, Environment of Care (injury/illness prevention, fire/life safety, hazardous materials, emergency preparedness, utilities management, medical equipment management, safety and security management), infection control (standard precautions, TB Exposure Control Plan, Bloodborne Pathogen Exposure Control Plan).
Demonstrates knowledge of and follows safety practices. Understands the importance of safety, including patient safety in the work place. Maintains a safe environment for self and others.
Actively participates in the Patient Safety Program, including event reporting. Identifies sentinel events/near misses and responds per defined organization processes. Participates in education activities and process implementation. Demonstrates advocacy for the patient/customer and appropriately acknowledges patients, customers and visitors.
The above statements reflect the essential functions considered necessary to describe the principle content of the job. They are not intended to be a complete statement of all work requirements or duties that may be inherent in the job.
WORK ENVIRONMENT:
Primarily an inside building/office environment, well lighted and ventilated, which may consist of multiple treatment and/or work sites.
Fast and continuous work pace with variable workload.
Frequent contact with staff and public under a variety of circumstances.Requires ability to communicate clearly (in English) verbally and in writing for effective communication with other staff members, physicians, vendors, community members, patients and patient families, employees and applicants of all socio-economic levels from a diverse cultural and ethnic population.
Subject to many interruptions from multiple calls and inquiries and potentially emotional situations involving accidents, injuries, illness and/or death.
Handles emergency/crisis situations in accordance with Hospital policy.
Answers phones or pages; may carry a beeper/pager, and/or use a two-way radio.
Occasional travel may be required.
Potential risk of exposure to hazards from chemicals (toxic and non-toxic), flammable materials, gas or electrical or radiant energy or equipment with/without moving parts
PHYSICAL REQUIREMENTS:
Continuous 66 to 100% of the time - Frequent 33 to 65% of the time - Occasional 0 to 32% of the time
Frequent sitting and standing/walking with frequent position change.
Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, and forward reaching between waist and chest level.
Occasional/intermittent reaching at or above shoulder level.
Occasional/intermittent bending, squatting, kneeling, pushing/pulling, twisting, and climbing.
Occasional/intermittent lifting and carrying objects/equipment weighing up to 25 pounds.
Continuous use of near vision, hearing and verbal communication skills in handling telephone calls, interacting with customers and co-workers and performing job duties.
