Note: We are looking for a candidate who is on the business side of the S4 HANA/OTC/SD side who works with the IT teams.
SAP S4 is the next generation ERP that would form the Digital Core of the Enterprise. This will be a very large Transformation program over the next 4-5 years with a heavy investment. This will replace core ERP systems that have been in use over the last 15+ years leveraging new technologies in particular SAP’s S4 HANA platform and a number of surround systems to advance customer solution capabilities.
This program on Digital Core is aimed to deliver to the strategic theme of “Simpler Faster Leaner” across all our core processes, driving standardization & simplification without compromising speed & agility.
An advance team on business leaders are being setup under a Customer Solutions Lead, to this program. The role will help support the leader in transforming order to cash processes to drive:
Generation substantial revenue growth for the business Redefine and Deliver Elevated Levels of Service to our Customers and Consumers Best in Class Cost Transformation Delivery Relentless Pursuit and delivery of Cash Generation
Key Accountabilities of this Role
In the initial stage of the program (2020), this role will be responsible for :
Bring in strong product perspective on the “art of the possible” on Order-to Cash processes with S4 with a deep expertise / experience on both
Interface with teams in IT, Global Business Services, Commercial and Supply Chain Functions to look at pain points / bottlenecks as well as explicit & latent needs
Link up externally to identify Best & Next practices in Order-To-Cash
Design the processes of the future and spell out quantified and strategic benefits, be the process owner
Support in the development of estimation on Effort, Resources & Costs of this program
Call out potential risks and change management challenges and identify mitigation steps
Help identify Technology and Process partners to support the journey
Help flesh out the structure of the larger teams to follow in the detailed design & build stage of the program
As the program moves to the blueprinting, design & build stage (2021+), this role along with other peer team members will be responsible to:
Lead detailed blueprint workshops to validate and flesh out work done in preparation phase
Driving to standard design to make the future system & process more resilient and efficient
Project Manage the build / configuration with stakeholders
In the implementation phase (2020+), this role along with other peer members will be responsible for:
Efficient landing of the aligned system and processes with business and technical stakeholders
Develop strategy and roadmaps
Ensuring Delivery of the Aligned Outcomes
Efficient and Effective Change management
Key Qualifications and Experiences
Business process individuals that have expert knowledge with Order Management (Order Acquisition and Management, Order Allocation & Fulfillment);
Individual should be experienced with advanced Allocation Process (AATP/Dynamic Allocation) Processes that connect the ERP with other functional process areas and systems. i.e. integration with w/Warehouse Management and other SAP Modules such as Financial Accounting (FI), Sales and Distribution (SD), Production Planning (PP), Materials Management (MM) , Quality Management (QM)
Basic and Advanced Understanding of various systems to capture Order Information into Sales Orders in SAP (via various methods such as OCR, SFA, Manual, EDI etc..)
Deep understanding of Customer Master Data / Product Master Data / Customer Hierarchy / Pricing etc. and set-ups that have efficient impact on sharing information with the customer
Built roadmaps on prioritized processes that drive transformational value
Led the development of Order Management Template with functional stakeholders(IT, Commercial, SC etc..) and identify opportunity areas for transformational advancements but not limited to below:
Service: Improved Customer Service; through OTIF and provide Order Visibility
Cost: Reduced Cost/Order: Improved Efficiencies in Order processing
Quality: Reduced Number of touches per order; with higher accuracy
Has led & Facilitated regional blueprint sessions
Has led and Supported development of functional specifications with regions
Includes leading/supporting e-commerce order management; master data setup + returns
Has managed large transformational projects, ensuring the projects stay on track
Ensure user acceptance testing is successful for the new development
Ensure training of users on the SAP S4 system with Global Template
Ensure that the project has end user support during go-live and hyper-care
Must have handled at least one large implementation of SAP S4 HANA
Experience in business analysis and process re-engineering to identify opportunities and to make a robust business case with quantified benefits on the focus areas
Experience in drafting business requirements to deliver to our digital technology partners
Strong facilitation, leadership, creative thinking, and collaboration skills required. Must display vision and resiliency and the ability to engage and communicate with stakeholders at all levels of an organization
Display Learning agility and ability to play evolving roles – in this case from a key lead member of an advance team; to a functional member of a larger program team.
Track record of delivery with internal & external teams of professionals
Experience in change management with users and trapping business benefits
Experience working with virtual teams across time zones
Technical/Domain Skills:
Bachelor's degree
10+ years of experience in Supply Chain Order to Cash Processes
3+ years project experience in SAP S4 Order to Cash Processes
Extensive experience in providing support to transform business performance in Order Management
Experience with implementations involving application of global SAP templates for OTC
Experience in generating insights (knowing when to go deep / go wide) and communicate business opportunities
Experience with large consumer product companies a big plus
Strong communication and presentation skills
Able and willing to produce process documentation and functional specs
Must be a good team player, work in multi-cultural environments
Company Summary
Kimberly-Clark and its well-known global brands are an indispensable part of life for people in more than 175 countries. Every day, 1.3 billion people - nearly a quarter of the world's population - trust K-C brands and the solutions they provide to enhance their health, hygiene, and well-being. With brands such as Kleenex, Scott, Huggies, Pull-Ups, Kotex, and Depend, Kimberly-Clark holds No.1 or No. 2 share positions in more than 80 countries. With more than 140 years of history of innovation, we believe in recruiting the best people and empowering them do their best work. If fresh thinking and a passion to win inspire you, come Unleash Your Power at Kimberly-Clark.
For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
This position may require a post-offer/pre-hire Physical Abilities Test (PAT) to confirm that individuals are able to perform the essential functions of the job. This position is subject to drug and alcohol testing, including pre-employment testing.
K-C requires that an employee have authorization to work in the country in which the role is based. In the event an applicant does not have current work authorization, K-C will determine, in its sole discretion, whether to sponsor an individual for work authorization. However, based on immigration requirements, not all roles are suitable for sponsorship.
Global VISA and Relocation Specifications:
K-C will support in-country relocation for the chosen candidate for the role, including assistance to obtain proper work authorization. The benefits provided will be per the terms of K-C’s applicable mobility policies. The benefits/policy provided will decided in K-C’s sole discretion.