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Customer Logistics Business Lead - S4 HANA / OTC at Kimberly-Clark Corporation

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Roswell, Georgia





Job Description:

Customer Logistics Business Lead - S4 HANA / OTC

Job Description

Customer Logistics Business Lead - S4 HANA / OTC

Background

Note: We are looking for a candidate who is on the business side of the S4 HANA/OTC/SD side who works with the IT teams.

SAP S4 is the next generation ERP that would form the Digital Core of the Enterprise. This will be a very large Transformation program over the next 4-5 years with a heavy investment. This will replace core ERP systems that have been in use over the last 15+ years leveraging new technologies in particular SAP’s S4 HANA platform and a number of surround systems to advance customer solution capabilities.

This program on Digital Core is aimed to deliver to the strategic theme of “Simpler Faster Leaner” across all our core processes, driving standardization & simplification without compromising speed & agility.

An advance team on business leaders are being setup under a Customer Solutions Lead, to this program. The role will help support the leader in transforming order to cash processes to drive:

  • Generation substantial revenue growth for the business Redefine and Deliver Elevated Levels of Service to our Customers and Consumers Best in Class Cost Transformation Delivery Relentless Pursuit and delivery of Cash Generation

Key Accountabilities of this Role

  • In the initial stage of the program (2020), this role will be responsible for :

    • Bring in strong product perspective on the “art of the possible” on Order-to Cash processes with S4 with a deep expertise / experience on both

    • Interface with teams in IT, Global Business Services, Commercial and Supply Chain Functions to look at pain points / bottlenecks as well as explicit & latent needs

    • Link up externally to identify Best & Next practices in Order-To-Cash

    • Design the processes of the future and spell out quantified and strategic benefits, be the process owner

    • Support in the development of estimation on Effort, Resources & Costs of this program

    • Call out potential risks and change management challenges and identify mitigation steps

    • Help identify Technology and Process partners to support the journey

    • Help flesh out the structure of the larger teams to follow in the detailed design & build stage of the program

    • As the program moves to the blueprinting, design & build stage (2021+), this role along with other peer team members will be responsible to:

    • Lead detailed blueprint workshops to validate and flesh out work done in preparation phase

    • Driving to standard design to make the future system & process more resilient and efficient

    • Project Manage the build / configuration with stakeholders

    • In the implementation phase (2020+), this role along with other peer members will be responsible for:

    • Efficient landing of the aligned system and processes with business and technical stakeholders

    • Develop strategy and roadmaps

    • Ensuring Delivery of the Aligned Outcomes

    • Efficient and Effective Change management


Key Qualifications and Experiences


  • Business process individuals that have expert knowledge with Order Management (Order Acquisition and Management, Order Allocation & Fulfillment);

  • Individual should be experienced with advanced Allocation Process (AATP/Dynamic Allocation) Processes that connect the ERP with other functional process areas and systems. i.e. integration with w/Warehouse Management and other SAP Modules such as Financial Accounting (FI), Sales and Distribution (SD), Production Planning (PP), Materials Management (MM) , Quality Management (QM)

  • Basic and Advanced Understanding of various systems to capture Order Information into Sales Orders in SAP (via various methods such as OCR, SFA, Manual, EDI etc..)

  • Deep understanding of Customer Master Data / Product Master Data / Customer Hierarchy / Pricing etc. and set-ups that have efficient impact on sharing information with the customer

  • Built roadmaps on prioritized processes that drive transformational value

  • Led the development of Order Management Template with functional stakeholders(IT, Commercial, SC etc..) and identify opportunity areas for transformational advancements but not limited to below:

    • Service: Improved Customer Service;  through OTIF and provide Order Visibility

    • Cost: Reduced Cost/Order: Improved Efficiencies in Order processing

    • Quality: Reduced Number of touches per order; with higher accuracy



  • Has led & Facilitated regional blueprint sessions

  • Has led and Supported development of functional specifications with regions

  • Includes leading/supporting e-commerce order management; master data setup + returns 

  • Has managed large transformational projects, ensuring the projects stay on track

  • Ensure user acceptance testing is successful for the new development

  • Ensure training of users on the SAP S4 system with Global Template

  • Ensure that the project has end user support during go-live and hyper-care

  • Must have handled at least one large implementation of SAP S4 HANA

  • Experience in business analysis and process re-engineering to identify opportunities and to make a robust business case with quantified benefits on the focus areas

  • Experience in drafting business requirements to deliver to our digital technology partners

  • Strong facilitation, leadership, creative thinking, and collaboration skills required. Must display vision and resiliency and the ability to engage and communicate with stakeholders at all levels of an organization

  • Display Learning agility and ability to play evolving roles – in this case from a key lead member of an advance team; to a functional member of a larger program team.

  • Track record of delivery with internal & external teams of professionals

  • Experience in change management with users and trapping business benefits

  • Experience working with virtual teams across time zones

Technical/Domain Skills:


  • Bachelor's degree

  • 10+ years of experience in Supply Chain Order to Cash Processes

  • 3+ years project experience in SAP S4 Order to Cash Processes

  • Extensive experience in providing support to transform business performance in Order Management

  • Experience with implementations involving application of global SAP templates for OTC

  • Experience in generating insights (knowing when to go deep / go wide) and communicate business opportunities

  • Experience with large consumer product companies a big plus

  • Strong communication and presentation skills

  • Able and willing to produce process documentation and functional specs

  • Must be a good team player, work in multi-cultural environments

Company Summary

Kimberly-Clark and its well-known global brands are an indispensable part of life for people in more than 175 countries. Every day, 1.3 billion people - nearly a quarter of the world's population - trust K-C brands and the solutions they provide to enhance their health, hygiene, and well-being. With brands such as Kleenex, Scott, Huggies, Pull-Ups, Kotex, and Depend, Kimberly-Clark holds No.1 or No. 2 share positions in more than 80 countries. With more than 140 years of history of innovation, we believe in recruiting the best people and empowering them do their best work.  If fresh thinking and a passion to win inspire you, come Unleash Your Power at Kimberly-Clark. 

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world.  We actively seek to build a workforce that reflects the experiences of our consumers.  When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

This position may require a post-offer/pre-hire Physical Abilities Test (PAT) to confirm that individuals are able to perform the essential functions of the job.  This position is subject to drug and alcohol testing, including pre-employment testing.

K-C requires that an employee have authorization to work in the country in which the role is based.  In the event an applicant does not have current work authorization, K-C will determine, in its sole discretion, whether to sponsor an individual for work authorization.  However, based on immigration requirements, not all roles are suitable for sponsorship.

Global VISA and Relocation Specifications:

K-C will support in-country relocation for the chosen candidate for the role, including assistance to obtain proper work authorization. The benefits provided will be per the terms of K-C’s applicable mobility policies. The benefits/policy provided will decided in K-C’s sole discretion.

Primary Location

USA-GA-Atlanta-Roswell

Additional Locations

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time





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