JOB DESCRIPTION At RH we believe deeply that the \"right\" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take \"no\" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.
At RH our Associate Store Managers are known as Associate Gallery Leaders. The Associate Gallery Leader will be responsible for all facets of the business and is expected to deliver first-class service, creating a luxury experience both internally and externally. The Associate Gallery Leader will remove obstacles, provide support, and ensure that teams feel empowered to \"do the right thing\". They will have a passion for design and home furnishings and lead a cross-functional team focused on strategy and execution.
Our leaders will have a sense of personal style, polished appearance, refined taste and a discerning eye for luxury. They will understand the importance of attracting and retaining talent who uphold the same personal and professional standards.
RESPONSIBILITIES
Live Our Values: People, Service, Quality and Innovation
Build and maintain relationships with the gallery team and market peers
Works in partnership with design team to develop strategies for growing the business
Attract the right talent at all levels for our ever-changing business
Learn and communicate the RH design point of view and product assortment
Resolve all human resources issues in a timely manner, partnering with HR and Gallery Leader and Field Leader
Embrace change and deliver top results with a positive attitude no matter what the obstacle
Coach and mentor in the moment to develop teams and drive sales
Embrace change and deliver top results with a positive attitude no matter what the obstacle
Ability to recognize and respond appropriately to complex priorities
Ability to communicate effectively, both written and verbal
Deliver first-class service to our teams and our clients
Continuously drive results through team engagement, empowerment and accountability
REQUIREMENTS
7+ years of leadership experience in high end furniture, design showroom, luxury retail preferred
Gains insights from mistakes, seeks constructive feedback from colleagues and supervisors to improve results
High energy, ability to energize others
Smart, creative and has a point of view
Concerned with what's right, rather than who's right
Creates a positive and healthy work environment in which people want to do their best
Commitment to quality, detail focused on all levels
Possess the passion and ability to master and execute the RH design aesthetic
Proficiency with Mac Operating System, Microsoft Office and Google Applications
PHYSICAL REQUIREMENTS
Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques
Ability to maneuver effectively around gallery floor, stock room and office
Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
ABOUT US RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
