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Accounts Receivable & Collections Specialist at Boingo Wireless, Inc.

Posted in Other 30+ days ago.

Type: Full Time
Location: Columbia, South Carolina





Job Description:

Accounts Receivable & Collections Specialist

at Boingo

Columbia, SC


Accounts Receivable & Collections Specialist

Jump into an Award-wining team! What award? Best Team Halloween Costume, and Best Place to Work in LA. We are an amazing, close-knit, highly qualified accounting team. Boingo Wireless (NASDAQ: WIFI) is currently seeking an AR and Collections Specialist to join our growing company. This position is open because of a recent promotion (we do that!) and is primarily responsible for collection of outstanding accounts and resolution of customer balance discrepancies and short payments.

COVID-19 update: Yes, Boingo is hiring! Through our vast footprint of wireless networks, Boingo helps the world stay connected to the people and things they love. Our mission is as important now, as ever. The health, happiness, and welfare of our team - current and future teammates - is our top concern. Therefore, we're conducting our \\"in-person\\" interviews via video. Social distancing can prove the power of virtual connection. We can still get to know one another, while following the latest public health recommendations. So, connect today, and help us continue to connect the world with the people and things they love.

Responsibilities:

- Active and timely pursuit of collection of outstanding accounts receivable balances

- Monitoring and maintaining customer accounts and documenting collection activities

- Providing high-quality customer service to Boingo's customers, including timely follow-up and resolution of customer inquiries, account discrepancies, billing and payment issues, and coordination of discussions between the customer and internal personnel where necessary

- Working with an outside third-party collection agency for the collection of any outstanding accounts receivable invoices assigned to such third-party collection agency

- Accountable for reducing delinquent accounts receivable balances

- Preparing and processing invoice adjustments / credit memos / debit memos / refunds, and accounts receivable / sales / bad debt journal entries

- Preparing monthly accounts receivable meeting materials including summary of collection activities performed on non-current accounts receivable balances, and participating in the monthly meetings with Accounting management to discuss issues attributing to account delinquency

- Assisting Manager - Revenue Accounting and Senior Manager - Accounting with quarterly analysis of accounts receivable allowance

- Assisting the revenue/accounts receivable team with posting of cash receipts (e.g., checks, wire payments, credit card payments, etc.) to customer invoices and/or customer accounts; billing and invoice generation including proper and timely submission of such invoices in accordance with the customer's invoicing requirements and/or policies; and processing credit card authorizations

- Performing month end close activities including but not limited to preparing recurring and adjusting journal entries, balance sheet reconciliation preparation, and analysis

- Assisting with fulfillment of audit requests from external auditors and other third parties

- Establishing and maintaining effective and cooperative working relationships with customers

- Performing other duties as assigned to support the accounts receivable team

Requirements:

- 1+ years of college level business courses or the equivalent

- 3+ years of corporate collections experience

- 1+ years of corporate customer billing experience

- Ability to demonstrate professionalism and assertiveness when communicating with customers

- Strong attention to detail

- Strong work ethic and goal oriented

- Strong verbal and written communication skills, problem solving and analytical skills required

- Ability to work independently and to adapt to a fast-changing environment, with a sense of responsibility and urgency

- Requires a working knowledge of accounting theory, intermediate skills in Microsoft Office including Excel and Word

- Experience with Oracle Cloud preferred

- Experience with working with telecom operators preferred

Meet Boingo

Boingo Wireless, Inc. (NASDAQ: WIFI) helps the world stay connected. Our vast footprint of Wi-Fi and cellular networks reaches more than a billion consumers annually. From airports and stadiums to universities and military bases, Boingo helps folks stay connected to the people and things they love.

Our team is creative, collaborative, and on the cutting edge of technology. There is no doubt the \\"secret sauce\\" to Boingo's success is our incredible team and culture. We take pride in having fun and staying healthy. There's also an incredible benefits package including equity, health, dental, vision, 401(k) match, unlimited vacation, 12 weeks paid parental leave, and more! Plus our award-winning headquarters in Westwood boasts 360-degree views of LA, from Catalina to the Hollywood Sign. It's no wonder we've been named among the Best Places to Work in LA six years in a row!

Boingo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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