Headquartered in Spartanburg, South Carolina, Milliken & Company is a global, innovative, industrial diversified manufacturing company that has been exploring, discovering, and creating ways to enhance people's lives since 1865. With expertise across a breadth of disciplines including specialty chemical, floor covering, and performance materials, the company works around the world every day to add true value to people's lives, improve health and safety, and help make our world more sustainable. Milliken has long led the way for \\"knowledge-based\\" investment, employing over 100 PhDs, and has accumulated over 2,200 U.S. patents - and more than 5,000 patents worldwide. Milliken is widely acknowledged as an international leader in research technology, innovation, and customer service. With over 35 manufacturing facilities located in the U.S., U.K., Belgium, France, China, India, Mexico, and Australia, and other sales and service operations throughout the Americas, Europe and Asia, Milliken's more than 7,000 associates work to deliver innovations that do good for the world, create new experiences, and build for the future.
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Position: Key Account Manager, Consumer Packaged Goods (CPG)

Milliken & Company:
Milliken & Company, an innovation company that has been exploring, discovering, and creating ways to enhance people's lives since 1865. With expertise across a breadth of disciplines including specialty chemical, floor covering, and performance materials, we work around the world to add value to people's lives, improve health and safety, and make the world more sustainable. We have a global presence with 42 manufacturing facilities located in the U.S., U.K., Belgium, France and China. In addition, sales and service operations are located throughout the Americas, Europe and Asia. Milliken Chemical has a long-standing business within CPG and is known for bringing high quality innovative products to market.

Position Summary:
The Key Account Manager, CPG, will directly report to the CPG Sales and Marketing Director in the Chemical Division in North America. Milliken Consumer Packaged goods is a strategic growth and high investment area for the Division. This business participates in a global market with support in 5 different regions with both local and multinational customers. This role will be more focused on the NA east coast. The key account manager will be responsible for creating significant value by maintaining existing business while developing new business through both product and business model innovations/opportunities. We are looking for an individual who can manage sophisticated accounts and drive a strategic partnership approach to wining.


Key Responsibilities:
- World class key account management skills with a strategic approach for selling
- Set customer strategy, prioritization, competitive response, and sustain plan
- Uncover & translate customer needs into opportunities
- Organize and assemble a cross functional teams in a matrix-type organization to progress and close opportunities or resolve complaints
- Manage accounts within internal CRM and ERP systems including call reports, forecasting and financial planning
- Organize and lead customer meetings to include aligned agenda, presentation development, sales tools, and follow-up/actions.
- Negotiate pricing and manage quality issues
- Build strong networks and affiliations within key market segments
- Handle inquiries and foster contact with target customers and market segments
- Manage large existing multinational accounts and relationships as well as new business development
- Be the face of the organization at trade shows and help develop needed market materials and sales tools

Keys for Success:
- Strong professional executive presence
- Strong presentation and communication skills
- Strategic approach to selling and negotiating
- Can sell internally and externally
- Proven teamwork track record, the ability to inspire, recognize, and incentivize others
- Strong management and organizational skills
- Commercially savvy with proven customer management skills
- High degree of autonomy
- Ability to effectively sell at multiple level of an organization, from production floor to senior management
- Ability to make technical insights and suggestions, connect value with solution, and critical thinking, identify unmet needs that connect with our core competencies and the customers priorities/strategy

Qualifications/Education Required:
- Bachelor's degree in Business Administration, Marketing, or related field
- Degree in Chemical or Civil Engineering, Chemistry, or a related field is preferred
- 2+ years of experience in account management within consumer-packaged goods (Laundry care, home care, personal care) with ability to anticipate market trends
Milliken & Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability..