Job Description:

Company: KARL STORZ Endoscopy-America, Inc. (KSEA)

Job Code: 11212

Pay Grade: US-B10

Description

KARL STORZ SE & Co. KG based in Tuttlingen, Germany, is a family-owned, global company committed to benefiting humanity by advancing medical technology through innovation and education.

For more than 70 years, KARL STORZ has been dedicated to earning its international reputation as a leader that designs, engineers, manufactures, and markets all its products with an emphasis on visionary design, precision craftsmanship, and clinical effectiveness.

For more than 70 years, KARL STORZ has established itself as a Minimally Invasive Surgical company that provides superior endoscopic imaging, enabling surgeons to better visualize anatomy and ultimately provide better surgical outcomes to patients. Our technologies include companion instrumentation and cover virtually every specialty from head to toe. We are a market leader in operating room integration — setting the standard for technological advancement with superior image management solutions.

Our commitment to advancing visionary ideas has helped launch numerous MIS procedures, including many that are exclusive to KARL STORZ. As a leader in supporting education and training as well as humanitarian causes, our company continues to distinguish itself as a privately held, family-owned and operated business.

Headquartered in El Segundo, California, KARL STORZ Endoscopy-America is responsible for all U.S. distribution of endoscopes, instruments, imaging systems, electromechanical devices and OR1® integration technologies.

ROLE OVERVIEW

KARL STORZ is currently seeking an On-Site Endoscopic Specialist (OES) to join the Field Service Department's Group at a client site based in St. Louis, MO

Reporting to the Region Manager, Field Service - Ohio Valley, the primary responsibility of this role is customer support of KARL STORZ devices (including hand instruments, video equipment and OR1) within their assigned hospital while partnering with Sterile Processing Departments and OR team members.

KEY RESPONSIBILITIES

Key responsibilities will include, but may not be limited to:

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Face-to-face customer support, including OR, SPD and Biomed

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Daily maintenance and management of KARL STORZ products

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Maintain the instrument sets so that they are always in good working order and ready for use; keep repairs and replacement equipment expenses within a predetermined budget for the account; preventative maintenance on all KARL STORZ devices; trouble shoot video and instrument issues in the O.R.; inspection of the instruments and documentation of their functionality

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Training and education for the OR and supporting departments

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Designing process improvements to improve efficiencies and reduce repair costs.

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Tasks will vary depending on the agreement with the account and will generally include:

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Video tower / system set-up and support,

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Inspection, repair, troubleshooting and replacement of KARL STORZ devices

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Monitoring, reporting and facilitating repair/ exchange transactions.

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Transporting, cleaning/sterilization and packaging of instruments after use.

REQUIREMENTS

Our successful candidate will have excellent written and spoken English language business communication skills. They will also have demonstrated success working in a collaborative, service-oriented team environment.

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A minimum education level of a high-school diploma with related experience

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2-4 years of experience in medical repair, sales, or services management

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Possess exceptional organizational skills and the ability to multi-task

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MS Office - proficient user as role will need to work with spreadsheets and reporting

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Working hours Monday - Friday 6:30 AM -3:30 PM

Preferred, but not required

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Higher degree preferred

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CRCST

KSEA provides equal employment opportunities (EEO) to all applicants without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, KSEA complies with applicable state and local laws governing non-discrimination in employment.

KARL STORZ reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employee must comply will all applicable KARL STORZ policies and procedures.

#LI-MS1

Working at KARL STORZ during COVID-19

KARL STORZ will continue to maintain a safe work environment for our employees. During the interview process, we encourage you to ask how COVID-19 may impact the role you are seeking. The impact and/or company-issued personal protection equipment may vary based on the nature and location of the role. Please to learn more about our response to COVID-19.

Employee Benefits Program Overview for U.S. Locations

- Medical / Dental / Vision including a state of the art wellness program and pet insurance, too!*

- 3 weeks' vacation, 10 holidays plus paid sick time*

- 401K retirement savings plan providing a match of 60% of the employee's first 6% contribution

- Section 125 Flexible Spending Accounts

- Life, STD, LTD & LTC Insurance

- Tuition reimbursement of up to $5,250 per year

- Fitness reimbursement up to $200 annually

- Employee referral program of up to $2,000 per hire

- And much more!

*Field sales, internships and part-time employees are not eligible except for where required by state law.

Non-employees, including temporary workers and consultants, are not eligible to participate in KARL STORZ benefits program.

KARL STORZ reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employee must comply will all applicable KARL STORZ policies and procedures.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. KARL STORZ is an Equal Opportunity Employer supporting EOE/M/F/Vet/Disability.

Reasonable Accommodation

If, at any point in the application process (including hiring), a candidate would like to request a reasonable accommodation due to a disability or a religious need, please email us at Taleo_Administrator@karlstorz.com and we'll be happy to engage in an interactive process with you.

Notice to Employment Agencies

This recruitment assignment is being managed directly by KARL STORZ's Human Resources team. Human Resources will reach out to our preferred, contracted agency partners in the rare instance additional talent options are required. Your respect for this process is appreciated. KARL STORZ does not accept unsolicited Agency resumes. Resumes received which were unsolicited by KARL STORZ Human Resources department will be ineligible for referral fees.

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