Job Description:

At Blue Shield of California, we are transforming the way we do business to transform healthcare: making it easier and less expensive to use, as well as higher quality for everyone. In tomorrow's world, digital capabilities and integrated experiences will be at the heart of how we operate and what we deliver to our members, employers, and broker partners.

Come join the Commercial Sales Performance Optimization organization, where you will be at the very center of our transformation. Our organization is immersed in optimizing the services and capabilities used to deliver a healthcare experience worthy of family and friends that is sustainably affordable. The Sales Enablement & Insights team is the focal point for new and renewing business activity across all Commercial Division customers.

Description

The Business Analyst position will be responsible for providing analytical insights through the analysis and interpretation of data in support of new and renewing business, process improvement, and cross-functional solutions. This position will interact frequently with Sales Executives, Sales Consultants, and the Business Acquisition Unit and be a Subject Matter Expert on national network capabilities, programs, access, disruption, and process.

Knowledge and Skills

- Create insights to drive growth and retention of business, drive process improvement, and inform cross-functional solutions

- Assimilate highly complex data and report out simplified and clear insights

- Produce, analyze, and interpret data into key themes and findings

- Become a Subject Matter Expert on national network capabilities, programs, access, disruption, and process

- Ability to work cooperatively and strategically in a team environment with all levels of professional, technical, and administrative staff and to integrate resources on a timely and organized basis

- Acumen to handle complex situations and multiple responsibilities simultaneously with the urgency of immediate demands on the business

- Excellent oral and written communication skills with ability to present information clearly, concisely, and tactfully to various audiences

- Highly skilled in Microsoft Office tools (Word, Excel, Access, PowerPoint)

- Other duties as assigned

- Demonstrated experience in analysis and interpretation of complex data sets

- Strategic thinker and problem solver with hands-on, ‘roll up your sleeves' can-do attitude, a jack of all trades that thrives within a fast paced, unknown, and changing environment

- Entrepreneurially spirited and visionary, excited and energized to be a trailblazer

- Must possess excellent time management and organizational skills to be able to handle multiple complex projects simultaneously

- Demonstrated success in a deadline-driven environment

- Typically, requires a college degree or equivalent experience and minimum 7 years of prior relevant experience.

- Physician network and healthcare experience preferred

Additional Information

- Our Company: At Blue Shield of California we are parents, leader, students, visionaries, heroes, and providers. Everyday we come together striving to fulfill our mission, to ensure all Californians have access to high-quality health care at a sustainably affordable price. For more than 80 years, Blue Shield of California has been dedicated to transforming health care by making it more accessible, cost-effective, and customer-centric. We are a not-for-profit, independent member of the Blue Cross Blue Shield Association with 6,800 employees, more than $20 billion in annual revenue and 4.3 million members. The company has contributed more than $500 million to Blue Shield of California Foundation since 2002 to have a positive impact on California communities. Blue Shield of California is headquartered in Oakland, California with 18 additional locations including Sacramento, Los Angeles, and San Diego. We're excited to share Blue Shield of California has received awards and recognition for - LGBT diversity, quality improvement, most influential women in corporate America, Bay Area's top companies in volunteering & giving, and one of the world's most ethical companies. Here at Blue Shield of California, we're striving to make a positive change across our industry and the communities we live in - Join us!

- Physical Requirements:
Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

- Equal Employment Opportunity: External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

- Requisition ID: 20002E7

- Posting Date: Dec 1, 2020

- Schedule: Full-time

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