Job Description:

DESCRIPTION SHIFT: PRN

SCHEDULE: PRN/Per Diem

Do you have the career opportunities you want in your current role? We have an exciting opportunity for you to join the nation's largest provider of healthcare services as a TELECOM OPERATOR.

As a PRN employee you'll enjoy:

*

Flexible scheduling
*

Competitive pay
*

401(K) with employer match
*

Employer Stock Purchase Program

Additionally, you will have a great opportunity for growth as you'll be joining one of the largest and most successful hospital organizations in the world.

You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for dedicated professional like you to be a part of our COMMUNICATIONS team. Join us in our efforts to better our community!

As a TELECOM OPERATOR, you will organize and direct incoming calls through the PBX console in a most expedient and professional manner. The Operator provides exceptional communication skills and plays a vital role in daily communication.

WHAT YOU WILL DO IN THIS ROLE:

* You will answer the switchboard in a calm and professional manner.

* You will page all personnel as authorized in department procedures in a professional manner. You will page, verify, and record all emergency calls.

* You will maintain department on-call schedules.

* You will report all telephone repair problems to appropriate areas as directed.

* You will monitor all alarm indicators located in the PBX operator room: medical gas alarm, oxygen line pressure, fire alarm panel. Report immediately to the Engineering department when monitors go into alarm.

* You will monitor dedicated CODE phone line at switchboard and respond immediately if alarms activate as authorized.

* You will accurately transfer calls to the correct extension or department.

* You will review and record information in the Communication Journal, including codes, customer/employer complaints, equipment problems/repairs, notable incidents, safety issues and concerns, and any other information that needs to be communicated to other shifts.

* You will utilize the CPCS system to facilitate inquiry to provide accurate patient location.

QUALIFICATIONS

WHAT QUALIFICATIONS YOU WILL NEED:

* You must have a high school diploma or equivalent

* Operator and/or customer service experience is preferred

Now celebrating over 50 years of service - MEMORIAL HOSPITAL JACKSONVILLE, a facility of HCA HEALTHCARE - SOUTH ATLANTIC DIVISION, has built a strong tradition of providing quality healthcare to Northeast Florida and surrounding areas. MEMORIAL HOSPITAL JACKSONVILLE is a 400+ bed, acute care hospital offering a full line of services, including 24-hour emergency care at four different locations. We feature:

* an accredited Chest Pain Center

* Certified Stroke Center

* Dedicated Heart Center

* State of the art Spine Clinic

* Special Beginnings - the Memorial Hospital maternity center

Fully accredited by the Joint Commission of Accreditation (JCA), MEMORIAL HOSPITAL JACKSONVILLE is known as a leader in innovative healthcare with a reputation maintained through our excellent staff, along with technological advances, growth and expansion to meet the ongoing needs of our community.

MEMORIAL HOSPITAL JACKSONVILLE is also a Certified Level II Trauma Center, which means we provide a higher level of care for the most critically injured patients. It also means our standards and performance are regularly reviewed by the Florida Department of Health.

HCA HEALTHCARE, the parent company of MEMORIAL HOSPITAL JACKSONVILLE, has been consecutively named a World's Most Ethical Company by Ethisphere Institute since 2010. In 2018, HCA Healthcare spent an estimated $3.3 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

We are a family 270,000 strong! Our Talent Acquisition team is reviewing applications immediately. Highly qualified candidates will be promptly contacted by our hiring managers for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

NOTICE

Our Company's recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

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