Job Description:

For nearly 80 years, Segal has been providing employee benefits, retirement plan investment advisory and human resources consulting for multiemployer trust funds, corporations and public sector organizations. Segal is an independent, privately and employee-owned firm. Our independence allows us to provide unbiased consulting services for our clients. Headquartered in New York City, Segal has offices throughout the United States and in Canada. We are a smaller organization that provides a more intense and broader exposure for development purposes within a culture that is highly collegial and team-oriented. You will work with colleagues who are smart, professional, talented and...nice people. We offer a competitive pay and benefits package that includes a defined benefit and matching 401(k) retirement plans.

The Associate Benefits Consultant will support and grow a book of business with emphasis in the Public Sector, Multiemployer and Corporate Markets. This person will have expertise related to employer-based health benefits including experience managing medical, pharmacy, dental, vision and other lines of ancillary health benefits. The person will utilize this experience to help clients effectively manage their health benefit offerings while also supporting the client from a strategic consultative perspective.

The Opportunity: The individual will step into a multi-faceted role that offers the opportunity to work directly with clients and support client service teams.

The Role: The role of an Associate Benefits Consultant includes partnering with experienced Benefits Consultants on client management, project management, and new business development. The Associate Consultant has the secondary relationship accountability for assigned or procured clients, overall service responsibility, and client satisfaction. In addition to maintaining positive relationships, the Associate Consultant will collaborate with others across Segal to achieve technical knowledge of our service offerings and provide clients with a full array of our consulting services.

On a day-to-day basis, this person typically works with key human resources professionals to provide consultation regarding the strategy, management and administration of the employee health benefit plan offerings. This person will help the client develop short and long term benefit strategies, assist in the management of the plan offerings acting as a liaison with the health plan carriers, e.g., medical, Rx, dental, vision, etc., and help ensure that the administration of the benefits is being operated efficiently and effectively. Key accountabilities include:

• Understanding client issues, anticipating client needs (e.g., staying ‘ahead of the game’), and navigating the various potential solutions;

• Establishing rapport and building effective working relationships within client organizations as well with Segal colleagues;

• Learning about creative, innovative and strategic opportunities to ultimately help guide clients and colleagues around the issues and emerging developments in the employee health benefits and retirement benefits industries;

   - Assisting and later being responsible for developing communications to clients;

   - Assisting with reviewing and providing input in the completion of new business RFPs;

   - Assisting with Open Enrollment and the annual renewal process;

   - Assisting with reviewing, providing input and presenting client presentations and finalist meetings;

   - Tracking and documenting open items and reviewing them with clients.

 

 

Key Requirements: The qualified candidate must have:

• Minimum of an undergraduate degree and several years in health benefits consulting or employee benefits;

• Effective interpersonal and communication (verbal/written) skills;

• Ability to step immediately into a direct client contact role;

• Strong project management skills (and experience) as well as excellent business acumen;

• Demonstrated success as a relationship builder and collaborator;

• Ability to analyze and identify issues to develop solutions;

• Proven learning agility and flexibility;

• Demonstrated experience and success in managing client relationships;

• Ability to properly prioritize and act upon urgent items with little to no guidance;

• Takes initiative;

• Skill in delivering/presenting complex information into actionable terms that clients will grasp and be able to act upon;

• Ability to work collaboratively with a diverse audience of colleagues and clients; and

• Ability and interest to travel as needed to meet with clients and prospects.

Affirmative Action/Diversity Inclusion at Segal: At Segal, we are committed to a culture of diversity and inclusiveness, as demonstrated through our recruitment, retention and employee development programs. We maintain an environment that respects and builds on the assets and talents of each person, valuing their differences. We also engage in good faith efforts to maintain an environment free from discrimination and harassment in strict compliance with applicable laws, and consider all qualified candidates for employment without regard to their race/ethnicity, national origin, color, religion, gender, sexual orientation, gender identity or expression, age, disability or medical condition, protected veteran or military status, criminal record history, marital status, or status in any group or class protected by applicable federal, state or local law. We also engage in affirmative action to employ and advance in employment qualified women, minorities, disabled individuals and protected veterans. Maintaining a diverse and inclusive workforce is a win/win, and provides Segal with the opportunity to leverage our top talent to provide innovative solutions to our clients.

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