General Responsibilities:

The Senior Sales Manager is responsible for development, solicitation, maintenance of accounts in assigned market segments to meet or exceed budgeted goals, and for the management of all aspects of the Sales department in accordance with hotel standards. This position supports two Florida hotels in the Shaner portfolio:  Hilton Aventura Miami and Playa Largo Resort. 

Qualifications (Essential):

• High school graduate, some college.


• Minimum 4 years progressive experience in sales, preferably in the hospitality industry.


• Familiarity with the local economy and market conditions.                                               


• Working knowledge of hotel operations.


• Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.


• Ability to provide legible communication.  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.


• Ability to accurately compute basic mathematical calculations.


• Familiarity with Sales and Marketing tools.


• Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals.


• Knowledge of organizing set up requirements from information on B.E.O.'s.


• Computer skills.

Qualifications (Desired):

• Previous guest relations training.


• College degree preferred.


• Ability to communicate in a second language, preferably Spanish.