Job Description:

RINCHEM - FRONT DESK COORDINATOR

Rinchem Corp, 5131 Masthead Street NE, Albuquerque, New Mexico, United States of America Req #1635
Tuesday, December 1, 2020

Rinchem Company Inc. is a chemical management solutions provider with proven expertise in creating and managing safe and efficient supply chains for high purity, pre packaged chemicals and gasses. We apply over four decades of team-building and innovation to provide the most reliable, efficient and cost-effective solutions for our customers. Our company is growing and with growth comes opportunity. Rinchem Company is in need of a Front Desk Coordinator to join our talented team here in our Albuquerque location. On top of a very competitive pay package, we also offer generous benefits. If you have the skills and experience listed below, please apply to this posting and one of our Recruiters will be in contact with you within 48 hours. We hope to talk to you soon!

JOB SUMMARY:

Front Desk Coordinator coordinates and assists with the administration of the day-to-day operations of the front desk functions and duties. Coordinates maintenance and upkeep of community areas and the supplies and equipment needed for those areas. Carries out assigned responsibilities on G&A projects

PRIMARY RESPONSIBILITIES OF THE JOB:

* Coordinate and complete activities and tasks for the front desk/receptionist team to ensure exceptional customer service to internal and external customers

* Complete administrative and clerical duties including data entry, mail distribution, postage metering, petty cash management, and contract management, etc.

* Answer phones and transfer phone calls, greet and check visitor credentials, ensure visitor badging protocol, and other reception duties

* Provide information to callers by answering questions and requests

* Perform light cleaning, community area upkeep, run errands, maintain inventory, purchase supplies and food, and other office maintenance duties as assigned.

* Maintain headquarters supply inventory by checking stock to determine inventory level; anticipate needed supplies; place and expedite orders for supplies, and verify receipt of supplies, and stock common areas with supplies as needed

* Take ownership of the frontline position for OneRinchem showcase standards: ensure that all areas of the corporate building at Masthead meet quality standards of cleanliness, organization, and safety by working with other departments as necessary to maintain standards

* Format and print employee ID Badges, enter data, maintain and update front desk manual with current processes, etc.

* Coordinate scheduling of building and grounds maintenance with facilities management to ensure maintenance vendors have access to appropriate areas

* Complete a daily walkthrough of the building to make note of any items that do not meet OneRinchem showcase standards and communicate with facilities management to rectify any items that require attention

* Ensure operation of office equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques

* Assist in planning and facilitation of local and company-wide events as assigned

* Resolve administrative problems by identifying problems, researching and presenting solutions, and implementing agreed upon changes

* Other duties as assigned to contribute to the success of front desk team and Rinchem

* Assist with special G&A projects as assigned

QUALIFICATIONS:

* 1-3 years customer service or front desk experience

* Experience in facilities maintenance scheduling preferred

EXPERIENCE & EDUCATION

* HS Diploma

* AA/AS/AAS or equivalent work experience

COMMUNICATION SKILLS

* Must be able to communicate effectively and concisely with all levels of employees

* Must demonstrate urgency and flexibility constantly

* Must have excellent phone etiquette and the ability to establish rapport with diverse group of both internal and external customers

COMPUTER SKILLS

* Must be proficient with Microsoft Office Programs

* Experience with UPS CampusShip, Pitney Bowes, and Synergis/Genetec Badge Software a plus

OTHER SKILLS AND ABILITIES

* Ability to multitask while maintaining high priority commitments

* Ability to handle sensitive information and maintain strict confidentiality

* Ability to identify problems, make suggestions for improvement, and execute solutions

* Ability to complete data entry with a high level of accuracy

* Ability to lead and influence others effectively

OTHER DETAILS

* Job Family G&A Staff

* Job Function Staff

* Pay Type Hourly

* Travel Required No

* Required Education High School

AA EOE

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