Currently seeking a Travel & Expense Assistant who will be responsible for daily administration of various US & Global associates travel and expense’s in Concur. Review and audit expense reports for accuracy. Assist travel manager with daily tasks including running reports and implementing processes and procedures. This is a high volume, fast-paced company. This position is located at our corporate headquarters in Scottsdale, AZ.
Key accountabilities/responsibilities for this role include:
Book travel including flights, hotels, and cars.
Process travel requests in accordance with company policy in Concur travel platform.
Monitor travel inbox in Outlook to assist associates with their expense related questions.
Work in Concur to audit & process expense reports daily to ensure compliance and provide ongoing support to all associates.
Create and submit expense reports on associate’s behalf.
Process various reports using Concur’s reporting platform.
Provides a high level of customer service to internal and external customers.
Communicates effectively with associates and leaders to answer questions/concerns in a timely manner.
Train and troubleshoot on expense management system for all US/Global associates.
User Administration, (update cost centers/managers, disable users, etc.).
Cross trained on all aspects of travel for purposes of illness, vacation or emergencies.
Escalates issues when necessary.
Ability to assist with travel requests during off hours.
Other projects/duties as assigned.
Required Skills:
Associates Degree is preferred but not required. Equivalent training and experience may be substituted and considered.
2+ years Concur travel and expense platform preferred.
Excellent communication and customer service skills, verbal and written.
Demonstrates strict attention to detail.
Ability to switch gears and multi-task efficiently and effectively.