Job Description:

ecUtopia, a TrueCommerce company, supplies easy-to-use, robust EDI solutions for both the manufacturers and retailers.  Our customers save time and money by outsourcing their EDI system needs to a partner that understands and reacts to their needs.

Transactions are available anytime and anywhere via the Internet. Our customers do not have to worry about hardware, EDI software, or personnel to receive the benefits of using EDI.

Our complete EDI solution provides everything a customer needs to be EDI compliant, freeing them to focus on bringing business value to their company. All that is needed is an Internet connection, email capability and they are set to use the services from ecUtopia.

Our culture and values are what set us apart!  TrueCommerce provides an open and positive work environment where providing employees with a work/life balance is key. Work is not only challenging, but interesting and rewarding as well.  We encourage employees to grow and develop.  Additionally, TrueCommerce organizes events throughout the year like picnics, golf tournaments, chili cook-offs, winter holiday events, and opportunities to volunteer for charity.  Come join our team!

The System Administrator has responsibility for the operation, installation and configuration of software systems including performing day-to-day administration and maintenance. This position will also work with a team of IT professionals responsible for the maintenance, growth, and security of our production and development environments. This position is also responsible for troubleshooting application, hardware and other related problems while working closely with network engineers, other system administrators and other technology departments.

Job Responsibilities Include:

• Monitor server system and network performance.


• Create and maintain documentation on existing systems and processes.


• Identify and troubleshoot software and system problems.


• Apply patches and upgrades on a regular basis.


• Learn toolsets that deal with systems monitoring, management, and automated deployment.


• Participate in team efforts to establish, document, and implement software installation standards for all systems.


• Provide on-call technical support during non-business hours as required.


• Provide technical support to customer care team, as required


• Determine priority of action based on severity of service disruptions and respond appropriately.


• Coordinate with TC Techops directives, as needed


• Learn and provide services to system programming and scripting, as directed


• Execute on other assignments, as directed.

Experience

Required

• Understanding of communication protocols, internet/network security and authentication.


• Experience configuring, supporting and troubleshooting Microsoft IIS.


• Experience configuring, supporting and troubleshooting Microsoft SQL Server.

Preferred

• Experience administering Windows Servers including experience with Active Directory.


• Experience with Linux and knowledge of Cisco/F5 networking equipment.

Education

Required

• Associates or better in Computer Science or related field

Preferred

• Bachelors or better in Computer Science or related field

Skills

Required

• Sense of Urgency


• Technical


• Problem Solving


• Written Communication


• Verbal Communication

See job description

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