It's fun to work at a company where people truly believe in what they are doing!
Job Description:
Job Summary:
Leads effort on-site to deliver services for scanning, OCR, branding, Bates labeling, push button load files, blowback printing, CD/DVD creation/duplication, and vBinder
Obtains intermediate or advanced LSS certification and trains others at the site to beginner or intermediate level
Interfaces with Firm paralegals, litigation support team, and attorneys to communicate best ways to support their needs
Coordinates with off-site production centers, RTC’s and NTC to support requests beyond the scope of on-site capabilities or ability to meet deadlines
Drive standardization of process, operational efficiency and quality improvements through Epiq best practices.
Work with the Epiq leaders to determine standards for the client and implement new technology at the site
Establish and maintain a suitable workflow and train other Service Specialists in the use of technology for document requests
Expected to uphold the Standards of Service and best practices developed by Epiq
Responsibilities:
Capture of images and data to client specified formats
Setup and conversion for print projects
Creation of final delivery media
Conversion of Image Formats (PDF, TIFF & JPEG)
QC of imaging and print products
Ensure quality and timeliness of all client deliverables
Scheduling to ensure client expectations and deadlines are met
Effectively communicating project status
Adjusting priorities as required
Work with production staff, Site Manager, Client Litigation Support staff to ensure proper specifications for technical deliverables
Train staff and co-workers on technology and projects
Learn new systems, formats and specifications as required
Work with help desk for network and software challenges that sometimes arise
Qualifications:
High School Diploma or equivalent
Law firm experience, scanning software, familiarity with manipulating PDF and TIF files
Hardware familiarity (Multifunctional Printers, Scanners and troubleshooting skills)
A working knowledge of the following imaging/data processing applications is preferred but not required: Doculex / IPRO, Summation, Concordance, Microsoft Excel, Adobe Acrobat.
Advanced text editing skills are preferred but not required
Experience with multi-function devices (MFDs), and/or desktop scanners
Experience working with Adobe Acrobat Standard or Professional for the manipulation of PDF files
Knowledge or understanding of the electronic data discovery (EDD) and electronic stored information (ESI) processes
Experience working with legal professionals or for a law firm is preferred
Job Requirements:
Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting
Ability to learn skills quickly
Flexibility in dealing with simultaneous projects
Attention to detail
Ability to function with a high level of patience, tact and diplomacy in handling any “complaint” situations
Ability to lift or move 40 lbs. or greater
Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 100lbs
Ability to walk, bend, kneel, stand, and/or sit for an extended period of time
Able to convey information and ideas through speech in ways that others will understand
Able to listen to and understand information and ideas presented through spoken words and sentences
Able to speak clearly so listeners understand, identify and understand the speech of another person
Excellent organizational skills
Strong initiative required; ability to work independently with minimal direct supervision
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
