Job Description:

Chase is proud to introduce the role of Community Manager.

The Community Manager brings localization to the national curriculum; based in the field and working across a cluster of branches in the Minneapolis region to develop an outreach, and engagement program. Acting as a champion of Chase and upholding the spirit of our brand, while building relationships and ensuring financial education is available to all that are interested. The Community Manager will effectively communicate and ensure Chase is recognized as the bank for all. This position will report to the Market Director.

The ideal candidate will lead and coordinate a wide range of initiatives in the community, including supporting the divisions and CCB's business strategy, while referring branch and cross LOB client and prospect opportunities. The Community Manager will partner closely with the local corporate responsibility representative, ensuring a one team partnership in the community. She/he will be an active member of the Market Leadership Team (MLT) providing weekly updates on events, success stories and opportunities in the community. Primary success indicators for this role include effectively navigating across JPMC lines of business, leveraging connections to firm wide initiatives-including our Financial Health Agenda, Advancing Black Pathways, and the JPMC Foundation.

The Community Manager should have/develop deep relationships within the community, aware of and has a relationship with key community influencers such as local advocates, policy and civic organizations; and have a thorough understanding of any complex interdependencies of bank branches in the communities they serve. Strong knowledge of JPMC Products and Services required.

Additional Requirements include, but are not limited to:

• Strong working knowledge of JPMC Products and Services
• Strong communication and presentation skills
• Experience working with small businesses
• Branch and or non-profit experience preferred

Key Responsibilities:

• Ability to create and articulate a market business plan to drive regional priorities of Financial Health, Workforce Development, OSAT and Small Business.
• Acts as the primary community liaison and point of contact for their local communities.
• Partner with Global Philanthropy and Corporate Responsibility to ensuring a collaborative approach to all events.
• Manage the community engagement calendar, facilitate (and/or co-facilitate) regular financial health workshops, Chase Chats and community events in the branch.
• Partner with the Branch Manager and CR to provide community awareness, of the Financial Health Curriculum and tools available.
• Provides reporting on attendance of events, survey results, opportunities and wins to the Regional Director and the Community Leadership Team weekly.

Qualifications:

• Bachelor's degree preferred
• 5+ years of relevant work experience
• Strong analytical, strategic and independent problem solving skills
• Excellent communication skills
• Strong ability to articulate concepts and strategies effectively
• Strong organizational skills with project management experience
• High attention to detail; follows through to ensure accuracy and comprehensiveness
• Self-starter with a proactive approach, strong time management and prioritization skills
• Strong Executive Presence
• Demonstrated network and/or local community connections preferred

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

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