As an Operations Specialist II you will be responsible for:

• Processing daily work for your business unit. You will balance quantity with quality to ensure you are meeting your daily objectives.

• Network with peers and your management to form relationships conducive to ensuring processes run smoothly and SLAs are met

• Be a Team Player by exuding positivity and helping to create and maintain a friendly and productive work environment

• Learn all aspects of all different processes/functions so that you can assist/back-up processors when necessary

• Identifying account numbers in system to generate letters to be sent out to customers to assist them in taking care of Registrations and or Recalls.

• Generating Batch Trailing coversheets and prepping documents received to be imaged.

• Other tasks assigned by management

Job requirements:

• Attention to detail

• Adaptability to change

• Open to management feedback

• Able to lift up to 50 pounds

• Excellent organizational and interpersonal skills

• Excellent verbal and written communication skills.

• Be able to operate office equipment

• Proficient PC knowledge (Excel, Microsoft Word, Microsoft Outlook)

• Excellent verbal and written communication skills

• Adaptability to an ever-changing environment and processes/workflowsChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans