As one of the nation’s leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children – even those who may never enter our doors – through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own. 

Equity, diversity, and inclusion guide our growth and strategy.  We are looking for individuals who are passionate about, and committed to leading efforts to provide culturally relevant care, reducing health disparities, and helping build a diverse and inclusive team environment. All Nemours associates are expected to ensure that these philosophies are embedded in their day to day work with colleagues, patients and families.

The opportunity to join the Nemours Continuous Improvement team may be available in the future. At this time, there are no current openings.

We are looking to connect with individuals who have direct experience in lean methodology and process improvement facilitation who may have interest in future opportunities with Nemours Children’s Health should they become available. 

Preferred location for this position is in Orlando, Florida.

Primary Function

The Continuous Improvement Specialist provides continuous improvement support to Nemours by functioning as an analyst, facilitator, consultant and/or project manager as required. This individual will work throughout the system with a broad range of stakeholder groups in clinical, operational and enterprise systems areas.

Essential Functions

• Facilitates, guides and supports enterprise, departmental, or cross-departmental continuous improvement work as directed by executive leadership.  This encompasses preparation and planning for the projects, conducting the necessary workshops, implementation, daily management, and coaching leaders throughout the project. 


• Participates in tactical planning for the continuous improvement work to be done in concert with Nemours leadership. Develops, maintains and revises work plans as appropriate. Monitors outcomes. Integrates work with other departmental initiatives and revises as needed.


• Coach at all levels of the organization on the habits and disciplines of a successful continuous improvement culture. Teach and train teams and individuals on the application of problem specific tools to support improvement activity. 


• Contributes to the development of standard work.


• Researches and identifies relative benchmarks to be used in the establishment of daily management measures to ensure compliance with standard work.


• Assists Nemours leadership to develop proficiency in continuous improvement methodologies and approaches.  Provides formal continuous improvement training as well as serving as an educational resource and consultant.


• Uses knowledge of waste elimination tools and techniques to identify clinical and operational opportunities for improvement.


• Assists in the development and refinement of Continuous Improvement training programs and materials.


• Assures adherence to Continuous Improvement standards and methodologies across the enterprise.


• Develops reliable methods and standard work used by the Continuous Improvement team. 


• Demonstrates the ability to challenge the status-quo and encourage break-through thinking to ensure Continuous Improvement principles are implemented.


• Completes additional miscellaneous duties and responsibilities, as may be assigned from time to time by employee’s supervisor.

Performance Skills

• Ability to handle various tasks simultaneously


• Ability to use tact, judgment and diplomacy


• Excellent interpersonal skills


• Ability to facilitate a team to defined outcomes in a timely manner


• Excellent oral and written communication skills


• Ability to coach and provide feedback


• Project management skills (e.g. prioritize, plan, execute)


• Adheres to and models the Nemours Standards of Behavior

Knowledge, Formal Education, and Training

• Bachelors degree


• Experience with lean management systems, tools, and methodologies.

Job Related Experience

• Candidate has 5-10 years of direct experience in lean facilitation and the various tools (e.g. 5S, RPI, Value Stream, 3P).


• Candidate has also coached/mentored other individuals to conduct workshops independently.

Our dedication to professionals who are dedicated to children frequently earns Nemours a spot on the list of top workplaces in the communities we serve. Our Associates enjoy comprehensive benefits, including our unique “Bridge to a Healthy Future” pediatric health plan, an integrated wellness program, opportunities for professional growth, and much more. As an equal opportunity employer, Nemours focuses on the best-qualified applicants for our openings.