VITALSMARTS

We believe that when you invest in your people, you enable your workforce to carry out every business practice more successfully. That's because what lies between an organization's lofty goals and the desired outcome is often good old-fashioned human behavior. VitalSmarts has identified an innovative approach for enabling organizations to achieve new levels of performance by focusing on the individual.

With award-winning training products based on more than 30 years of ongoing research, we have helped more than 300 of the Fortune 500 realize significant results using a proven method for driving rapid, sustainable, and measurable change in behaviors. We teach organizations to dialogue safely about any topic, achieve universal accountability, influence behavior change for others, and influence behavior change for yourself.

The Impact You Will Have:

VitalSmarts is seeking an Event Operations Specialist to manage the logistics of its public training events. Qualified applicants will be accountable for the entire life cycle of each event from start to finish, possess excellent project management and budgeting skills, work independently while also supporting team goals, and have an enthusiasm for excellence in their work.

This position requires hands-on knowledge of the events and meeting industry as well as exceptional project management skills, proven negotiation and decision-making abilities, and extensive customer service experience. Individuals should possess a high level of initiative, flexibility to changing circumstances, while simultaneously managing numerous events and projects, collaborating across various internal departments, and multiple vendor relationships.

Responsibilities:

The duties and responsibilities of the Event Operations Specialist will include, but are not limited to:

- Maintain a yearly calendar of VitalSmarts Public Courses and Marketing for the US, Canada, and Virtual/On-line.

- Negotiate venue, catering, and audio-visual contracts including pricing, financial, legal terms and conditions.

- Monitor expenditures and maintain fiscal information; reconcile billing statements and make final approval of all payments.

- Create a detailed work plan which identifies, and sequences activities needed to execute each event.

- Manage pre, real-time, and post event logistics with vendors and facilitators for all events fulfilling critical deadlines.

- Create and maintain registration processes for each event including website management, attendee management, and other registration requirements.

- Provide excellent customer service for attendees in a friendly, caring and accountably way.

- Responsible for outgoing and return shipments of event materials and product.

- Execute post-training activities for attendees and VitalSmarts internal departments.

What You'll Need:

- Bachelor's Degree required

- 1-2 years of meeting and event planning experience recommended

- Strong project management skills.

- Contract negotiation and budgeting experience.

- Able to make key decisions with little supervision.

- Self-motivated including excellent time-management skills.

- Detail-oriented with strong ability to multi-task.

- Problem solver who can suggest improvements to processes to create ideal productivity; open to new ideas

- Work cohesively with other team members and departments.

- Professional oral and written communication skills with high-caliber client support.

- Confident working with technology/able to describe how to use technology. Experience with Adobe Connect or equitable software platform a plus.

- High level of proficiency in Microsoft Office applications. Understanding of Cvent, Lanyon or other event management system highly desirable.

What You Get:

- Access to some of the richest professional development programs.

- A variety of benefits. Programs may include health benefits, life insurance, income protection and retirement savings plans with employer contributions to assist with your health & financial security today and in the years ahead.

- Access to health benefits and wellness programs for employees and families.

- The ability to work in a flexible work environment.

- Professional development support as we want YOU to be successful in your career. Our team will work with you to establish the goals you are trying to achieve in your profession.

AAP

VitalSmarts provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, VitalSmarts complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

VitalSmarts expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of VitalSmarts's employees to perform their job duties may result in discipline up to and including discharge.

If you are vision-impaired or have some other disability under the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to applying for employment at VitalSmarts, please contact our Recruitment department at VitalSmartsHR@VitalSmarts.com.

ADA (American with Disabilities Act) Information

- Work is performed primarily in an office setting

- Operates standard office equipment to include a computer, calculator, copier, fax, telephone
.