Job Description:

IMAGINE New Horizons

Dassault Systemes, the 3DEXPERIENCE Company, provides business and people with virtual universes to imagine sustainable innovations.

Its world-leading solutions transform the way products are designed, produced, and supported. Dassault Systemes' collaborative solutions foster social innovation, expanding possibilities for the virtual world to improve the real world. The group brings value to over 200,000 customers of all sizes, in all industries, in more than 140 countries.

The Technical Executive's mission is to reveal and demonstrate to customers how to maximize the value of the Industry Solution Experiences and the Industry Process Experiences portfolio by applying the Value Engagement framework.

Through the IFWE Loop, the TE drives the customer to address their business transformation by re-engineering their processes. The TE will drive 3DS strategic customer engagement programs from lead generation & opportunity identification to successful implementation using our Value Engagement Framework.

What will your role be?

- Be responsible and accountable for coordination on the 3DS group of related projects and program activities to achieve the client's goals and 3DS commitments.

- Develop with the Client Executives, and 3DS ecosystem, a strategy to generate revenues by qualifying and driving new business opportunities for short, mid, and long-term revenue targets.

- Promote and apply the Dassault Systemes Value Engagement Framework for transformation opportunities and sell the 3DEXPERIENCE platform through value-based proposals.

- Develop strong relationships with your client's technical leaders to influence them towards your sales strategy and achieve the revenue targets.

- Ensure successful value delivery through timely solution implementation.

- Represent the interests of 3DS and act as an executive trusted advisor for the client.

- Demonstrate strong leadership and influence the client's transformation strategy.

- Orchestrate and prioritize all technical activities in a logical way to drive and ensure business objective achievement.

- Act as an advocate of the customer within 3DS.

- Be instrumental in all customers' escalation processes (technical support, customer satisfaction, account governance, etc.)

- Lead and/or contribute to technical operation reviews (Technical Engagement Review, Customer Success, Business Value Assessment and Validation, Value Engagement Gate Reviews).

- Aggregate customer information in order to provide a 360 view across 3DS.

- Understand the client's business processes and be able to compare that to the industry best practice for proper communication to the 3DS ecosystem (Industry, R&D, Services, etc.).

- Drive and influence team of 3DS professionals from different organizations and domains in a matrixed organization.

Key Success Factors (Requirements)

- Demonstrated leadership on complex projects and initiatives

- C-Level communicator

- Strong experience with customer relationship management

- Organization and project management skills

- Working-level knowledge regarding Life Sciences (Pharmaceutical, Biotechnology, and Medical Device) industry processes and the 3DS solutions portfolio

- Pre-sales and project delivery experience

- Experience in scientific or engineering (or related) organization not related to software sales or consulting

- Able to navigate matrixed organizations

- Entrepreneurial and autonomous

- DS ecosystem knowledge and ability to build a network of stakeholders and contributors within the DS network

- Consultative selling experience

- Strong computer technology skills

- Familiarity with sales processes and tools/systems

- Ability to create and deliver compelling presentations

Required Education:

- Bachelor's degree in Engineering/Science or Computer Science

- MBA or business administration certificate/degree desirable

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In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

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