Responsibilities

Reporting directly to the Manager, the Administrative Assistantrnwill provide direct support to the physicians and patients for assigned primaryrnand/or specialty care physicians. Major duties include but are not limited to:rnacting as a liaison for the patients and physicians in the practice, assistingrnpatients in accessing service within the health system, facilitatingrncommunication with referring physicians, referring patients to appropriaternresources and providing follow-up through telephone and EPIC/Care Connect.Qualifications

Required:
Ability to travel to Westwood/LAX locations for mandatory 2 or 4-week training upon hire.
Skill in setting priorities which accurately reflect the relative importance of job responsibilities.
Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
Ability to creatively integrate competing demands into a productive working environment.
Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.

Preferred:
Knowledge of specific specialty practice and workflows.
Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.
Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
Familiarity and knowledge of authorization process & managed care programs.

UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.