Job Description:

Advancing Healthcare Together - The Future of Healthcare is in East Texas
Why UT Health - East Texas?

Our People. Our people truly are our greatest strength. They make a massive difference in the amazing care we provide every day. We work closely together to create a positive experience for our patients and each other.

Our Purpose. We will build on your experience and provide meaningful and purposeful career growth for your future. You will have the opportunity every day to make a difference in someone's life and change the course of healthcare.

Our PLace. Tyler, Texas is a small town with a huge heart where you will have the privilege of caring for your neighbors. Everybody is somebody here.

Representing the very best in healthcare, UT Health East Texas is comprised of 10 hospitals and more than 50 clinics across east Texas. With nearly 7,500 employees and over 1,000 licensed in-patient beds, UT Health East Texas provides healthcare services to thousands of patients annually through our hospitals, clinics, Level 1 trauma facility, air emergency fleet and EMS service in a metropolitan service area of a quarter-million people.

Our Tyler hospital is seeking an experienced Food Service Representative. We are looking for your experience, knowledge and patient care skills in our Food Services Department where you will be responsible for:

WHAT YOU WILL BE DOING:

* Prepares and serves meals to hospital patients.

* Provides simple assistance if needed and meets other patient food service requests and needs.

* Delivers patient trays following the customer service standards outlined in the Food Service Policy Manual. Serves as a liaison between patients, the Food Service Department and the Nutrition Service Department.

* Assembles trays in a timely, attractive and accurate manner. Uses approved food safety practices and quality food presentation skills to meet food sanitation regulations and to provide quality products.

* Utilize hospital computerized information and telecommunication systems for patient diet information in a standardized method.

* Maintains an organized, efficient, clean and sanitary work are to assure a smooth and continuous work flow for patient tray services.

* Complies with UT Health, departmental, TJC, TDH and other regulatory agency standards.

* Understands the basis of hospital diets and knows where to looks for information.

* Maintains professional appearance and cleanliness and remains composed under stressful situation.

* Follows UTHET infection control policies.

* Participate in quality improvement special projects and attends in-services to maintain and improve operations and to increase customer satisfaction.

* This position also includes some driving responsibilities.

So what experience are we looking for in our Food Services Representative?

*

Education:

* High School Diploma or Equivalent

* Mandatory satisfactory completion of required nutrition in-service classes

Experience:

* 1 - 3 years general work experience preferred

* 1 - 3 years institutional food service experience preferred

* Tyler Smith County Public Health District Food Training Certificate required within six months of hire

* Excellent, positive interpersonal/communication skills

* Ability to use hospital information system

* Maintain filing system

* Ability to read/write

* Ability to follow oral and written instructions

* Self-motivated efficient work habits

* Work well in a team

* Make diet related decisions based on physician diet orders

* Answer telephones and provide positive customer service

* Subject to many interruptions

* Frequent exposure to a variety of elements including cleaning supplies

* Exposure to patient with various ailments and from various socioeconomic backgrounds.

* Understand and adapts service techniques based on patient age and cultural background.

Certification and Licensure:

* Tyler Smith County Public Health District Food Training Certificate required within six months of hire

Compliance Requirements

* Comply with regulatory requirements, guidelines, and policies

BEHAVIORAL STANDARDS:

Service

* Patient Centered Customer Service: Genuinely care about people.

* Cultivate a compassionate environment: Changing lives for the better together.

Quality

* Clinical and Operational Excellence: A relentless drive to be the best.

* Holistic Approach: Think and act for the benefit of the whole.

People

* Promote a collaborative environment: Build effective working relationships with others.

* Identify and Develop Talent: Prepare others to deliver excellence.

Financial

* Business Acumen: Know, own and drive our business.

* Continually Simplify and Improve: Work to make everything as efficient as possible.

Growth

* Foster Innovation: Seek and apply leading edge solutions.

* Set Clear Direction: Tell others where you are going, how to get there and why.

PHYSICAL REQUIREMENTS:

* Ability to stand, walk, and work continuously

* Ability to reach, stoop, bend, kneel and crouch frequently

* Ability to lift, push, and pull heavy objects frequently

* Requires moderate physical exertion on a continuous basis

* Exposure to heat/cold, odors and varying degrees of kitchen elements

Now that you read about what you will be doing and the experience we seek, it is time to apply and make a difference in the lives of our patients.

UT Health East Texas is an equal opportunity employer (including veterans and persons with disabilities).

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class..

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