Posted in Other 30+ days ago.
Type: Full Time
Location: Lenexa, Kansas
Patient Accounting Representative I (PB Insurance Follow Up)
Department
PFS Physician Revenue Services
Shift
Days - Full-Time
Requisition ID
2020-25744
Position Location
Southlake Campus
City
Lenexa
Category
Administrative & Clerical
State
Kansas
Position Summary/Career Interest
The Patient Accounting Representative is responsible for functions within assigned Patient Financial Services (PFS) department. Responsible for accurate and timely action on accounts as it relates to specific responsibilities. Complies with governmental and managed care rules and regulations. Meet department goals as well as productivity and quality standards. Attends and actively participates in training and education.
****REMOTE OPPORTUNITY****
Responsibilities
Receives and resolves patient billing questions and complaints in a compassionate, courteous, professional and timely manner.
- Take appropriate actions such as changing insurance, re-filing claims, calling insurance companies or answering questions to resolve the issue in a satisfactory and timely manner.
- Document actions taken in the computer system.
- Initiates adjustments when appropriate.
- Review and analyze monthly reports, data and trends to identify improve opportunities revenue cycle functions and increase charge capture.
- Assist in development and implementation of department policies and procedures.
- Performs, analyzes and trends individual QA data and reports back opportunities for improvement and ongoing education.
- Work with departments to improve processes impacting the revenue cycle.
Qualifications
Required:
- High School Diploma
- Proficient in Excel, Word, PowerPoint
Preferred:
- Epic experience
-
Previous experience in health care patient accounting
- Ability to speak, read, and write Spanish
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We are an equal employment opportunity employer without regard to a person s race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.
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