Senior Sales Engineer

Equinix is the world’s digital infrastructure company, operating 210 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams. 

We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

Responsibilities

• Identifies customer’s business needs, challenges, and technical requirements and maps to Equinix solution




• Understands and explains customer applications and business challenges · Utilizes above average understanding of Equinix products and services to deliver pitch on Equinix solutions




• Analyzes situations and data on problems of moderate scope




• Provides full support for medium to large customers, including global deployments Solution Design and Deliverables




• Provides technical solution design expertise to all assigned Sales account executives




• Exercises judgment within defined procedures and practices to determine appropriate solution




• Assists in RFI/P/Q preparation as requested by Sales Representatives




• Independently delivers all deliverables for the customer Customer Service




• Communicates with customers (internal and external) in an above average, professional, friendly and effective manner, both verbally and in writing




• Assists in pre-sales efforts for all company products and services




• Provides above average technical support in sales presentations, customer meetings, and trade shows Business and Market Expertise




• Demonstrates an above average understanding of Equinix data center, Network, and Cloud products and services




• Possesses above average industry knowledge and familiarity with the competitive landscape Collaboration / Communication




• Develops new business opportunities and grows existing customer relationships




• Motivates internal teams (CSM, OM, IM, Ops, etc.) to ensure smooth project transition from pre-sales to post-sales




• Influences the cultivation of a positive culture on the team




• Demonstrates good presentation skills Team Leadership · Supports initiatives and team projects to better the organization

Qualifications

• 5+ years customer facing experience in related industry preferred




• Bachelor's degree in Engineering or IT preferred

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.